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Lakeland Toyota

Lakeland, FL

3.9
760 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 760 reviews

March 18, 2021

Went looking to trade in my 4Runner. They gave me a great trade in value and put me in a brand new highlander. Thanks Lakeland Toyota More

by Ilove2hunt247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 18, 2021 -

Lakeland Toyota responded

You are very welcome! Thanks for your review and for choosing Lakeland Toyota!

March 10, 2021

Courteous, got me in a timely matter, service was knowledgeable and friendly. Everything the did was fully explained. And the price was reasonable. Will go back More

by Rich38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Mar 10, 2021 -

Lakeland Toyota responded

It was our pleasure to take care of you! Thanks for choosing Lakeland Toyota, we look forward to your next visit!

March 03, 2021

Ravi is great salesman. Was NOT a pushy salesman, which gives him a 10 in my rating. Patient and kind, hard to find! See him! More

by craigwelsh32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ravi K Stephens Drew Mercado
Mar 03, 2021 -

Lakeland Toyota responded

Thank you for sharing your kind words about Ravi. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Lakeland Toyota

March 01, 2021

The best man in Toyota is Wayne brokaw he is good friendly and means what he say . Very good person I reacomend him first one. More

by lena Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Brokaw
Mar 01, 2021 -

Lakeland Toyota responded

Thank you for this great feedback on Wayne at Lakeland Toyota! We'll be sure to pass along your kind comments to him and we'll see you next time!

February 18, 2021

Kalee does a great job informing customer what needs to be done & what will need to be done at a later date. Toyota’s service department does an excellent job. More

by bonadiothomas30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalee Carter
Feb 18, 2021 -

Lakeland Toyota responded

Thanks for trusting the Lakeland Toyota service team! We're glad Kalee and our team could take care of you

February 14, 2021

Baker was friendly and relatable. The young man who helped me with the loaner was very nice. I do not remember his name. I forgot my unopened bottle of water when I left. When I returned he made sure More

by Emtad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baker
Feb 16, 2021 -

Lakeland Toyota responded

Thanks for sharing your experience with us at Lakeland Toyota! We're so glad our team was able to take great care of you on your visit.

February 11, 2021

Again, GREAT service and GREAT customer service. I was in and out in no time and service rep. was friendly and very knowledgeable. Thank you More

by moufpiece7109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalee Carter
Feb 11, 2021 -

Lakeland Toyota responded

Thank you for your confidence in Lakeland Toyota, it means so much to all of us! Take care!

February 10, 2021

We live about an hour and half away from Toyota of Lakeland. We were talking over the phone with Jason. He lead us to believe that he could do better on the quoted price in the showroom. When we arriv More

by Toad21970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason A.
Feb 11, 2021 -

Lakeland Toyota responded

We're sorry to hear of this experience and are glad you brought it to our attention. We will be addressing your comments with the appropriate parties in an effort to improve in the future. Thanks again for your honest feedback, if you wish to discuss any further please reach out to me, Joanne Showalter - Internet Director - 863-688-5451

January 31, 2021

Excellent service and very helpful when purchasing a car, also absolutely the best prices! This is the 3rd car I purchased there and Im very satisfied with my purchases. More

by Betzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rosier
Feb 02, 2021 -

Lakeland Toyota responded

Thank you for your loyal business! We're glad to have you as a part of the Lakeland Toyota family and we look forward to your next visit with us!

Feb 02, 2021 -

Betzi responded

Thank you and you are welcome.

January 30, 2021

Love Lakeland Toyota, Daniel, my service representative, was great!!! He was most helpful and kept me informed throughout the process. I will ask for him specifically for my next service appointment. More

by Pburke6151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 02, 2021 -

Lakeland Toyota responded

Thanks for trusting Daniel and the Lakeland Toyota service team! We are thankful for your business and look forward to your next visit with us.

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