Lakeland Toyota

Almost took $1600.00 from me.Dropped my teenage son’s Almost took $1600.00 from me. Dropped my teenage son’s truck off to fix the rear differential. When we picked the truck back up, it had virtually n Almost took $1600.00 from me. Dropped my teenage son’s truck off to fix the rear differential. When we picked the truck back up, it had virtually no brakes, completely put my son’s life at risk. I told them it felt like they didn’t bleed the brakes properly. They assure me they bled the brakes. Their Customer Service manager went through the effort of coming to get my truck from my house and then later called to say it they bled the brakes again and it still had no brakes. They said as a result, the brake master cylinder had to be replaced at a cost of $1600.00. Feeling something was not right (because my truck had no signs of brake issues when I initially dropped it off), I drove it back home, bled the brakes and problem solved. Brakes back to normal. Took me 5 minutes. I also found that they installed the ABS sensor in wrong (another MAJOR safety issue) and back brake pads weren’t even adjusted after they reinstalled it. Down to working only 3 days a week due to COVID so money is very tight, but they had no problem trying to take advantage of me and $1600.00 of my HARD EARNED cash. Can’t help but wonder how many other people they’ve taken advantage of...Absolutely ABHORRENT!! More

I don’t recommend going on a Saturday it’s a cluster you know what ,a lot of junior employees that need more training in order to make it a quicker process. In all honesty when you’re making a large purchas know what ,a lot of junior employees that need more training in order to make it a quicker process. In all honesty when you’re making a large purchase you want to deal with somebody that is confident and knows what they’re talking about and does not say the word I think, possibly, or could be. I also brought my car in for service, I had an appointment and it took three hours from r something the took 5 min and when you have a young child that’s the whole reason for making an appointment. More

Very good experience. Service Rep was very through on in explaining what needed to be done and what needs to be done in the near future. Hope to get him again on our next visit. explaining what needed to be done and what needs to be done in the near future. Hope to get him again on our next visit. More

It was a great experience to deal with great people that was great at their jobs and good with people !!! Thank you for a wonderful experience and a great vehicle 🚗 was great at their jobs and good with people !!! Thank you for a wonderful experience and a great vehicle 🚗 More

Not satisfied. The service reminder was not removed so now I have to remove it each time I’m use the car. They didn’t was the ca as my dealer in Wisconsin always does. Not sure I will use this dealer agai now I have to remove it each time I’m use the car. They didn’t was the ca as my dealer in Wisconsin always does. Not sure I will use this dealer again. More

A very professional dealership. Personal are always very courteous and helpful. The waiting area is kept clean, and the surroundings are comfortable. Vehicle maintenance is performed in a timely manner. courteous and helpful. The waiting area is kept clean, and the surroundings are comfortable. Vehicle maintenance is performed in a timely manner. More

Liars!! I purchased a car cash. They told me they needed my social security number to go to DMV they ran my credit. They sold me a car saying it went through a 120 point inspection. Not even an hour after l my social security number to go to DMV they ran my credit. They sold me a car saying it went through a 120 point inspection. Not even an hour after leaving the reservoir was leaking fluid. The car shut off several times. I had a warranty, they never honored the warranty and fixed the vehicle. They are dishonest and crooks. More

Worst dealership ever it was my first time purchasing a car and they made the experience horrible. After I purchased the car used mind you it was a Toyota with only 29,000 miles on it. I started noticing t car and they made the experience horrible. After I purchased the car used mind you it was a Toyota with only 29,000 miles on it. I started noticing things wrong with it for example the tire light was on, the car made a loud cabin sound when I accelerated and of course I tell them and it took them 4 hours to change 2 tires, but the tire light was still on but I found out on my own it was the censor so took it back again got that fixed and noticed my front center light was falling down. Come to find out it was held up with Velcro. I was livid so they tell me to come back that they had to order the clips for it and I told them in not driving another hour and a half to them and to send the clips to my address. It’s been 2 weeks and nothing. But I knew they would do that so I ordered the clips online myself. Horrible horrible place More

Very accommodating with schedule and outstanding customer service with advisor Chris. Truck had a broken shifter, in and out in less than 3 hours as a walk-in. service with advisor Chris. Truck had a broken shifter, in and out in less than 3 hours as a walk-in. More

My second car with this dealership!!!....Always great customer service!!!....HIGHLY RECOMMENDED!!!...Service is excellent also!!...No complaints here @ all!!!... Keep up the good work!!!.... customer service!!!....HIGHLY RECOMMENDED!!!...Service is excellent also!!...No complaints here @ all!!!... Keep up the good work!!!.... More