
Lakeland Toyota
Lakeland, FL
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Fast, friendly service with fair technicians, Ian kept me updated on my service, he even called after I left to inform me he forgot to include my discount coupon. I never thought to look. updated on my service, he even called after I left to inform me he forgot to include my discount coupon. I never thought to look. More
Wolves dressed in sheep clothing. NO INTEGRITY NO MORALS .After making you comfortable for months, offering you great deals, great programs and lower rates. Do not let them buy you out of your car, they wil .After making you comfortable for months, offering you great deals, great programs and lower rates. Do not let them buy you out of your car, they will stick it to you RAW with the conquest program. After literally saying I can't make payments it's to high you might have to repo the car, they could care less. They will sell you a gift covered in glitter to unwrap a contract from xxxx that u can't get out of. They also don't tell you , you have 3 days to trade if not happy after your contract. More
Very friendly, knowledgeable, comprehensively. The Salerno was very friendly and was by our side until the end. The car was pricy for what it is. Salerno was very friendly and was by our side until the end. The car was pricy for what it is. More
Last service experience was bad. I was called to approve a repair over a thousand dollars during routine oil change that turned out a diagnostic error when contested. They claimed entire fuel tank needed ch a repair over a thousand dollars during routine oil change that turned out a diagnostic error when contested. They claimed entire fuel tank needed changing and became defensive when I inquired about the repair. Once I arrived back to dealership they said it was an error from their part. Lost trust in their service department because they would’ve easily charged me for an unnecessary repair had I said yes over the phone. More
Jason marchant did absolutely amazing ! From picking the car out and with the help of Brandon getting us to the price range we wanted. He was extremely patient as we ran into a little bump and he did not lo car out and with the help of Brandon getting us to the price range we wanted. He was extremely patient as we ran into a little bump and he did not loose his customer service even though we were there until 9:30 ! Absolutely love my new SUV ! More
The people at Lakeland Toyota are honest and helpful. Lakeland Toyota has always had an excellent service department. Today they helped me quickly and efficiently to replace my car key. Lakeland Toyota has always had an excellent service department. Today they helped me quickly and efficiently to replace my car key. More
Great experience buying a car from Michele Jones and finalizing finance with Ryan Soto. They were kind, honest, and professional. We will buy from Michele again!! finalizing finance with Ryan Soto. They were kind, honest, and professional. We will buy from Michele again!! More
My first experience with this company was terrible!! I bought a 2016 Ford Escape. I was told it was gonna be a certain amount then got to the finance man it with up. Got my book in the mail it was nothing bought a 2016 Ford Escape. I was told it was gonna be a certain amount then got to the finance man it with up. Got my book in the mail it was nothing I was told. I had my car a month it stated leaking above both doors. Leaving stains! I called the service department talk to Mandy she said I had no warrant. No I didn't get the extended warrent.. She said I had a 30 day warranty I was NEVER TOLD ABOUT!!!. How did I know it had leaks over the doors if it was not raining within the month I had it. So since it was over the 30 day I got SCREWED!! They sure did not mind taking 3500.00 from me. Be like Chevrolet people and help your customers out in stead of screwing them over Don't think for one min they will. Be smart go somewhere else!! Do not spend your hard working money with the Toyota People!!! More