Lakeland Toyota

Great quality service…was in and out which is what I like best…customer friendly best…customer friendly More

Lakeland Toyota has serviced this car for most of its 10 years. They are friendly, professional and make sure that you understand and either approve or disapprove of suggestions. I know they are doing all t years. They are friendly, professional and make sure that you understand and either approve or disapprove of suggestions. I know they are doing all they can to keep me safe on the highway at fair prices. More

Rob provided exceptional service, he listened to what we needed and wanted with our vehicle and made it happen for us. Very minimal back and forth in and out in 90 minutes. Excellent job. needed and wanted with our vehicle and made it happen for us. Very minimal back and forth in and out in 90 minutes. Excellent job. More

Michele was awesome! I would recommend this dealership to anyone looking to get their first new car. Quick and easy experience anyone looking to get their first new car. Quick and easy experience More

I asked for a survey 3 times and to no surprise I didn’t receive one. I have always received good service here until my last two scheduled visits. I had maintenance appt which went fairly well. I specifical receive one. I have always received good service here until my last two scheduled visits. I had maintenance appt which went fairly well. I specifically told the service advisor my tire indicator light keeps coming on after I put air in my tires and suggested it might be just the indicator light. My car was finished within 40 minutes (awesome) and was told I just needed air in my tire and that all my tires were in good shape. Two days later, that light came back on. Brought it back to Toyota with a scheduled appt to find out there was a nail in my tire. I assumed there was. The service advisor told me I needed 4 new tires. ABSOLUTELY NOT!! . I agreed to one new tire covered by maintenance agreement. The young lady that got out of my car was not wearing a mask. I found that very disrespectful. Came back the following day to have tire put on. Two hours later. Young lady came back with my car NOT WEARING A MASK!!. I have bought 3 cars from this dealership. Two which were new. Seriously don’t believe you will be selling me another vehicle. I forgot to mention, when I came in for my maintenance appt, before I could walk in after dropping off my car, I was met at the door from a salesman wanting to sell me a car. I just purchased my car in December and told him I was not currently interested. He pulled up with a rav4 and asked me to sit in it. I totally was not interested. Didnt appreciate being called sweetly and honey from one of my service advisors. I don’t like terms of endearment. I am done venting. All in all it was a terrible experience More

Mandy did an amazing job getting my car in and out and updating me throughout the process. Thank you Mandy and Toyota! I recommend Toyota updating me throughout the process. Thank you Mandy and Toyota! I recommend Toyota More

Fast, friendly service with fair technicians, Ian kept me updated on my service, he even called after I left to inform me he forgot to include my discount coupon. I never thought to look. updated on my service, he even called after I left to inform me he forgot to include my discount coupon. I never thought to look. More

Wolves dressed in sheep clothing. NO INTEGRITY NO MORALS .After making you comfortable for months, offering you great deals, great programs and lower rates. Do not let them buy you out of your car, they wil .After making you comfortable for months, offering you great deals, great programs and lower rates. Do not let them buy you out of your car, they will stick it to you RAW with the conquest program. After literally saying I can't make payments it's to high you might have to repo the car, they could care less. They will sell you a gift covered in glitter to unwrap a contract from xxxx that u can't get out of. They also don't tell you , you have 3 days to trade if not happy after your contract. More

Very friendly, knowledgeable, comprehensively. The Salerno was very friendly and was by our side until the end. The car was pricy for what it is. Salerno was very friendly and was by our side until the end. The car was pricy for what it is. More

Last service experience was bad. I was called to approve a repair over a thousand dollars during routine oil change that turned out a diagnostic error when contested. They claimed entire fuel tank needed ch a repair over a thousand dollars during routine oil change that turned out a diagnostic error when contested. They claimed entire fuel tank needed changing and became defensive when I inquired about the repair. Once I arrived back to dealership they said it was an error from their part. Lost trust in their service department because they would’ve easily charged me for an unnecessary repair had I said yes over the phone. More