Lakeland Toyota

The Service Department is A+. Ian is the man. I had my car serviced this AM, oil change, tire rotation, etc. they were quick and Ian was very professional. My only regret was not buying my vehicle here. T car serviced this AM, oil change, tire rotation, etc. they were quick and Ian was very professional. My only regret was not buying my vehicle here. The only place to take my Toyota. More

Great service every time I go, Ian was great and very helpful explaining me everything. helpful explaining me everything. More

Super friendly, no pressure, knowledgeable, and efficient. Walked the lot to find the perfect vehicle for me efficient. Walked the lot to find the perfect vehicle for me More

Had a scheduled maintenance for 9:30. At 10:30 they were just taking the car in they had forgotten about it. Pretty sad. Dissatisfied. just taking the car in they had forgotten about it. Pretty sad. Dissatisfied. More

They were super attentive and nice, honored my appointment even when super busy. Advisor Felicia Cooper is one of the nicest ones I've had the pleasure of doing business with and I'll definitely s appointment even when super busy. Advisor Felicia Cooper is one of the nicest ones I've had the pleasure of doing business with and I'll definitely save her card for future visits! More

Great quality service…was in and out which is what I like best…customer friendly best…customer friendly More

Lakeland Toyota has serviced this car for most of its 10 years. They are friendly, professional and make sure that you understand and either approve or disapprove of suggestions. I know they are doing all t years. They are friendly, professional and make sure that you understand and either approve or disapprove of suggestions. I know they are doing all they can to keep me safe on the highway at fair prices. More

Rob provided exceptional service, he listened to what we needed and wanted with our vehicle and made it happen for us. Very minimal back and forth in and out in 90 minutes. Excellent job. needed and wanted with our vehicle and made it happen for us. Very minimal back and forth in and out in 90 minutes. Excellent job. More

Michele was awesome! I would recommend this dealership to anyone looking to get their first new car. Quick and easy experience anyone looking to get their first new car. Quick and easy experience More

I asked for a survey 3 times and to no surprise I didn’t receive one. I have always received good service here until my last two scheduled visits. I had maintenance appt which went fairly well. I specifical receive one. I have always received good service here until my last two scheduled visits. I had maintenance appt which went fairly well. I specifically told the service advisor my tire indicator light keeps coming on after I put air in my tires and suggested it might be just the indicator light. My car was finished within 40 minutes (awesome) and was told I just needed air in my tire and that all my tires were in good shape. Two days later, that light came back on. Brought it back to Toyota with a scheduled appt to find out there was a nail in my tire. I assumed there was. The service advisor told me I needed 4 new tires. ABSOLUTELY NOT!! . I agreed to one new tire covered by maintenance agreement. The young lady that got out of my car was not wearing a mask. I found that very disrespectful. Came back the following day to have tire put on. Two hours later. Young lady came back with my car NOT WEARING A MASK!!. I have bought 3 cars from this dealership. Two which were new. Seriously don’t believe you will be selling me another vehicle. I forgot to mention, when I came in for my maintenance appt, before I could walk in after dropping off my car, I was met at the door from a salesman wanting to sell me a car. I just purchased my car in December and told him I was not currently interested. He pulled up with a rav4 and asked me to sit in it. I totally was not interested. Didnt appreciate being called sweetly and honey from one of my service advisors. I don’t like terms of endearment. I am done venting. All in all it was a terrible experience More