
Lakeland Toyota
Lakeland, FL
Filter Reviews by Keyword
By Type
Showing 765 reviews
I had a very pleasant experience today at Lakeland Toyota with salesman Bryant. He was very informative, friendly, and fair, he definitely helped me get the perfect car for my needs. Thank you so much Bryant with salesman Bryant. He was very informative, friendly, and fair, he definitely helped me get the perfect car for my needs. Thank you so much Bryant ❤️ More
Had an appointment for service. Arrived about 15 minutes early and was treated with respect and kindness. Service was completed in good time. Service tech was helpful and gracious. Overall good experience early and was treated with respect and kindness. Service was completed in good time. Service tech was helpful and gracious. Overall good experience. More
Had one person contacting by name Amanda Howard. Went back in forth about car availability but always came down to "you should setup appointment to visit dealership". Finally, setup an appointment. Confi back in forth about car availability but always came down to "you should setup appointment to visit dealership". Finally, setup an appointment. Confirmed in the morning with Amanda. She told me to come and ask for Amanda. But when I showed up (in my appointment time) and asked for her, front desk she already left. Other rep said that she didn't provide any information about appointment and they knew nothing about my visit. Later I still kept getting text from Amanda, even though I asked to stop. When confronted her about bad customer experience, her excuse was that she was at home with her daughter, although she told me to come and ask for her. I know it is only one employee but Lakeland Toyota do something about it, or you will get bad rep around Lakeland for this kind of customer service. More
Called about a car was told it was there it wasn’t bait and switch send in investigatetive reporter don take my word I had a 2008 lacrosse to trade new tires garage kept55000 miles offered me 2500.$ all le and switch send in investigatetive reporter don take my word I had a 2008 lacrosse to trade new tires garage kept55000 miles offered me 2500.$ all leather mint when I pressed them they said first car had to be refurbished to sell xxx then the big guns came out and said they didn’t want my car to sell it on my own and come back I live in pa wow merry Christmas More
I had a 130 appointment at 2:15 my car was still outside I don’t have five hours to sit there for transmission fluid change don’t make appointment that you cannot keep I don’t have five hours to sit there for transmission fluid change don’t make appointment that you cannot keep More
Very disappointed I bought a car as is ,and I understand that but after 3 months of owning this I need 4 new tires will never go back I do not feel they have their customers safety first. You call and ask f that but after 3 months of owning this I need 4 new tires will never go back I do not feel they have their customers safety first. You call and ask for help but no help to be found. Will never go back the worst part is the vehicle is a 2016 with 27,000 miles so why is it needing 4 tires they saw me coming. Live and lean I guess More
Deceptive sales practices at this dealership. The people there lie just to get customers in the door. Stay away from Lakeland Toyota and their sister dealership Toyota of Venice Florida! there lie just to get customers in the door. Stay away from Lakeland Toyota and their sister dealership Toyota of Venice Florida! More