Lakeland Toyota

This afternoon I arrived at Lakeland Toyota to search out a 2025 Camry XSE, without the optional glass roof. I was greeted by a nice salesperson named Rob. I told him the color(s) choices I would like. Si a 2025 Camry XSE, without the optional glass roof. I was greeted by a nice salesperson named Rob. I told him the color(s) choices I would like. Silver or charcoal, black or red interior. After searching the lot, then looking on the computer, he couldn't locate an XSE without a glass sun roof. A sales manager came to our table, attempting to tell me the XLE Camry was the same as the XSE. I told him he was incorrect. The XLE has a different interior and a different suspension. He said it was merely an appearance package, which of course it was not. He began arguing with me about it. I told him to bet me $50 if I was wrong. He wouldn't bet me, but said, I think I've more Camrys than you have. I told him he was wrong. I've owned seven Camrys, and the SE and XSE models have a stiffer suspension than the XLE. It was then I realized the type of dealership Lakeland Toyota is. The sales-people, including the management know very little about the products they are selling. I stood up, thanked Rob for his help, and walked out of the Lakeland Toyota dealership. I recommend steering far from this dealership. Perhaps Miracle Toyota in Winter Haven, FL is a better dealership, or Courtesy Toyota in Brandon, FL. This dealership is not honest! More

I am new in Lakeland. This was my first time visit to this dealership to service my 2019 RAV4. Lawrence Rael was my service adviser. He was very professional. Everything w This was my first time visit to this dealership to service my 2019 RAV4. Lawrence Rael was my service adviser. He was very professional. Everything was done correctly. Got good advice from Lawrence. Total cost for my service including new battery, new rear brake pads and turning rotors, oil change, and tire rotation came to a total much less than I expected. My wife paid a Firestone Dealer a sum greater than all my service items just for replacing the pads and rotors on the rear brakes of her Subaru a couple of years ago. I will return to Lakeland Toyota for all my service needs. More

Absolute worst car shopping experience of my life, salesperson "Shelby" was horrific. She was so rude and condescending for no reason. I will never buy a car from this dealership. I bought a car the n salesperson "Shelby" was horrific. She was so rude and condescending for no reason. I will never buy a car from this dealership. I bought a car the next day from a different dealership, where I was treated with respect and the experience was a pleaure. More

Always friendly & helpful but not pushy. I drive from Winter Haven for their great service. I drive from Winter Haven for their great service. More

Joe explained what was done to the vehicle and service was done the same day. Very friendly too was done the same day. Very friendly too More

Very courteous people, Welcoming and very pleasant . Explains very well the service and prices. Very nine place. Explains very well the service and prices. Very nine place. More

Good and quick service, were professional today and suggested further maintenance services, no issues today suggested further maintenance services, no issues today More

Always bringing in the newest cars, Suv trucks at the best prices. Professional Service and always have your interests in mind first .Highy recommend going to Toyota before stopping anywhere else. L best prices. Professional Service and always have your interests in mind first .Highy recommend going to Toyota before stopping anywhere else. Lakeland Toyota #1 More

I visited this car dealership today, Saturday, to change the oil on an expensive Toyota at 10:15am, I arrived, waited 20 minutes in the car and no one helped me. the oil on an expensive Toyota at 10:15am, I arrived, waited 20 minutes in the car and no one helped me. More

I love this dealership bought every automobile from them Lyndsey is the best service advisor I’ve ever had Lyndsey is the best service advisor I’ve ever had More