Lakeland Toyota

I would give them no star if possible. I had them do a diagnostic on my cars AC problem. They came back with, replace compressor for $1700, along with the diagnostic fee. In the process of I had them do a diagnostic on my cars AC problem. They came back with, replace compressor for $1700, along with the diagnostic fee. In the process of digging around at my cabin filter, they managed to drop a dead bird in to my fan motor. I refused their AC repair and took my vehicle to a reputable dealer and they replaced the high side AC valve and recharged the system. Total charge $175.00 before tax ,replaced valve, system charged and working perfect. More

I don't understand why they have to charge a 999 dlls for documentation fee I think they are charging for to much I think there are over pricing the cars documentation fee I think they are charging for to much I think there are over pricing the cars More

Great people great service very satisfied. Service rep Ian was excellent. Will recommend this dealership to anyone I know. Service rep Ian was excellent. Will recommend this dealership to anyone I know. More

Every time I go there I get great service and I am in and out. Great customer service. Thank you Ray for taking care of my service needs. Thank you whoever serviced my vehicle. out. Great customer service. Thank you Ray for taking care of my service needs. Thank you whoever serviced my vehicle. More

Felicia is the best advisor a customer can ask for always very professional and keeps me informed. very professional and keeps me informed. More

Oil change done right. Lakeland Toyota is the place to take your vehicle. Highly recommend. take your vehicle. Highly recommend. More

I had a very pleasant experience today at Lakeland Toyota with salesman Bryant. He was very informative, friendly, and fair, he definitely helped me get the perfect car for my needs. Thank you so much Bryant with salesman Bryant. He was very informative, friendly, and fair, he definitely helped me get the perfect car for my needs. Thank you so much Bryant ❤️ More

Had an appointment for service. Arrived about 15 minutes early and was treated with respect and kindness. Service was completed in good time. Service tech was helpful and gracious. Overall good experience early and was treated with respect and kindness. Service was completed in good time. Service tech was helpful and gracious. Overall good experience. More

Had one person contacting by name Amanda Howard. Went back in forth about car availability but always came down to "you should setup appointment to visit dealership". Finally, setup an appointment. Confi back in forth about car availability but always came down to "you should setup appointment to visit dealership". Finally, setup an appointment. Confirmed in the morning with Amanda. She told me to come and ask for Amanda. But when I showed up (in my appointment time) and asked for her, front desk she already left. Other rep said that she didn't provide any information about appointment and they knew nothing about my visit. Later I still kept getting text from Amanda, even though I asked to stop. When confronted her about bad customer experience, her excuse was that she was at home with her daughter, although she told me to come and ask for her. I know it is only one employee but Lakeland Toyota do something about it, or you will get bad rep around Lakeland for this kind of customer service. More

Called about a car was told it was there it wasn’t bait and switch send in investigatetive reporter don take my word I had a 2008 lacrosse to trade new tires garage kept55000 miles offered me 2500.$ all le and switch send in investigatetive reporter don take my word I had a 2008 lacrosse to trade new tires garage kept55000 miles offered me 2500.$ all leather mint when I pressed them they said first car had to be refurbished to sell xxx then the big guns came out and said they didn’t want my car to sell it on my own and come back I live in pa wow merry Christmas More