Lakeland Toyota
Lakeland, FL
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They couldn’t reset my maintenance required light and I was told to call Lexus. Certified mechanic are supposed to know those things. If I paid for a service then I shouldn’t been told to call Lexus. was told to call Lexus. Certified mechanic are supposed to know those things. If I paid for a service then I shouldn’t been told to call Lexus. More
Best to meet my needs without marking up the price and received as ordered without having to wait for a long time to accept vehicle at delivery time. received as ordered without having to wait for a long time to accept vehicle at delivery time. More
I was pleased with the service department they were great! Chad took care of everything I asked. However when they approached me about trading my car in, I sat down with them told them what I wanted an great! Chad took care of everything I asked. However when they approached me about trading my car in, I sat down with them told them what I wanted and the price range and I was shown a car I ended up really liking but they could not meet me at a price that was already preset and known about before looking at cars, and I was very disappointed. I’ve been a loyal customer for years and only ever buy Toyota. But idk, maybe it’s time for a change! More
This is a very busy, little bit chaotic dealership. Just needs a little tweaking as everyone needs a little more focus on what is needed to streamline a purchase. They were all polite and helpful..ju Just needs a little tweaking as everyone needs a little more focus on what is needed to streamline a purchase. They were all polite and helpful..just needed a bit more focus...It took a very long time to complete the buy. We left after 8 pm..about 5 hours to complete. I would buy there again..they seemed to be very honest personnel. More
This dealership's facilities are very modern and have a great layout. My sales rep, Ravi, was very knowledgeable and helpful during my visit. He actually was able to get me into the Rav4 that I wanted so great layout. My sales rep, Ravi, was very knowledgeable and helpful during my visit. He actually was able to get me into the Rav4 that I wanted sooner than expected. I highly recommend this Toyota dealership. More