Lakeland Toyota

Great people, 2 1/2 hours for an oil change is too long . Price was good, just slow Price was good, just slow More

I arrived on time for a 10 am appointment for an oil change, informed as I arrived they were running behind at least an 1 1/2-2 hours behind. The gentleman I dealt with was very rude when after two Hou change, informed as I arrived they were running behind at least an 1 1/2-2 hours behind. The gentleman I dealt with was very rude when after two Hours I checked to see when I would have my car. He didn’t know where my car was and then came back and Informed me it would be another 45 min. 2 1/2 hours after my appointment my vehicle was finished. I told him many people don’t block for a 2 1/2 hour oil change when you informed me they typically guarantee 1 hour. A courtesy call prior To arriving informing customers of an unnecessary wait would be good customer service. More

Very courteous personnel even though they were short-handed at the time we were there. short-handed at the time we were there. More

Service Manager Paul MacKeil is the best, I only scheduled with him and will not take my vehicle in unless he is there scheduled with him and will not take my vehicle in unless he is there More

Lindsay Baker in the Service dept is always straight to the point and efficient in her approach to her work. The dealership as whole seems nicely kept. the point and efficient in her approach to her work. The dealership as whole seems nicely kept. More

They couldn’t reset my maintenance required light and I was told to call Lexus. Certified mechanic are supposed to know those things. If I paid for a service then I shouldn’t been told to call Lexus. was told to call Lexus. Certified mechanic are supposed to know those things. If I paid for a service then I shouldn’t been told to call Lexus. More

Very clean establishment, very courteous staff, work was done in a timely fashion and I was very satisfied done in a timely fashion and I was very satisfied More

Who selling the car his name is Ravi he did good job. he did fast . he did fast . More

Excellent and efficient work completed in a timely manner at the predefined estimate cost and completed as promised. at the predefined estimate cost and completed as promised. More

Great service with Paul he is awesome best service advisor ever very detailed and caring advisor ever very detailed and caring More