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Lakeland Toyota

Lakeland, FL

3.9
765 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 765 reviews

July 09, 2022

Service advisor was great. They got all the services required quick. The waiting area is pretty clean and comfortable More

by Racer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Daniel Arvizu
Jul 11, 2022 -

Lakeland Toyota responded

Thank you for visiting Lakeland Toyota! We hope we have the opportunity to serve you again in the future!

July 09, 2022

Coming from a different state , I went to 1dealer that treated me and my vehicle very bad , they wouldn't even cover the warrantee, then I would Lakeland Toyota.. what a blessing. They took care of my tr More

by chuckosborne51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot her name ,. She was awesome I will see her from now on . Can't wait to do it again . Very helpful , pleasent, and all around awesome
Jul 11, 2022 -

Lakeland Toyota responded

Hi Chuck, thank you for choosing Lakeland Toyota! We're so happy that our technicians took excellent care of you! We look forward to seeing you next time! 😀

July 06, 2022

Great dealers. They go the extra mile to get the car you want. Never had a bad experience! More

by ecturc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Jones
Jul 07, 2022 -

Lakeland Toyota responded

Thanks for the five stars! We hope to see you back here at Lakeland Toyota for all of your future auto needs!

July 01, 2022

Lakeland Toyota has a very pleasant staff with an accommodating and professional attitude. I would definitely recommend their service 👍 More

by motionless2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia
Jul 01, 2022 -

Lakeland Toyota responded

Thanks for the five stars! We're happy to hear that your experience at Lakeland Toyota was such a positive one and we hope to see you back for all of your future auto needs!

July 01, 2022

courtesy great customer service very clean and comfortable reasonable oh yes best vehicles staff hard workers willing to go extra mile thanks again More

by Nessay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott M
Jul 05, 2022 -

Lakeland Toyota responded

We're happy you were satisfied with your experience here at Lakeland Toyota! We take great pride in our customer service and appreciate your awesome five-star review! Thank you!

June 28, 2022

It is the second time that a rim was scratched doing the checkup, they left 3 tires without filling air as well. they do things very quickly. When the contract is over, I'll take it somewhere else. More

by piposarcade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Jun 29, 2022 -

Lakeland Toyota responded

Hello - thank you for taking the time to share your honest feedback. We're sorry to learn that our team has let you down during your recent service experience, and would like the opportunity to discuss this with you further. Thanks, Damon Hawkinson - Service Manager - dhawkinson@lakelandtoyota.com

June 25, 2022

I am a fist time CLIENT the Experience an A+. Thank you Ms. Lyndsay Baker! More

by Julio & Nydia Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
Jun 27, 2022 -

Lakeland Toyota responded

Thanks for the five stars, Julio! We hope to see you back here at Lakeland Toyota for all of your future auto needs!

June 24, 2022

Whenever it is that I have to go Lakeland Toyota, whether it is for service or a vehicle, ( I bought the first vehicle with them back in 2006) I always look forward to making that trip as I live over an hour More

by nyvekkb53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Baker. You could tell that she was multitasking, but she was still professional, kind and courteous.
Jun 27, 2022 -

Lakeland Toyota responded

Thanks for the five stars! We're happy to hear that your experience with the crew here at Lakeland Toyota was such a positive one and we hope to see you back for all of your future auto needs!

June 14, 2022

Very good dealership I recommend anyone to this dealership I am grateful Good definitely I will recommend More

by pulimoottil_@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 15, 2022 -

Lakeland Toyota responded

Thank you for the five stars! We hope to see you back here at Lakeland Toyota for all of your future auto needs.

June 13, 2022

I can’t speak for the service department but your sales guys absolutely suck! Rude… Wasting my time… Trying to sell me a used car for the same sticker price from a year ago… What the xxxx! More

by Lakeland Toyota Sukks
Price
Recommend Dealer
No
Employees Worked With
Jared Kanann Bryant
Jun 14, 2022 -

Lakeland Toyota responded

We appreciate you taking the time to reach out to us regarding your concerns, and we're disappointed that you weren't satisfied with the pricing structure here. We would like the opportunity to discuss your concerns with you and encourage you to contact us directly when you have a moment to devote to this situation. We look forward to speaking with you. Thank you, Joanne Showalter - Internet Director - 863-688-5451

Jun 16, 2022 -

Lakeland Toyota Sukks responded

I went the next day to GettelToyota of Charlotte County and purchased the same vehicle brand new for a lower price… This is my third car from them in three years! And talk about ultimate customer service… They drove my car from Punta Gorda to Lakeland to deliver it!… As of now your response gives me no motivation to even return to LakelandToyota for service!

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