Lakeland Toyota

Had an issue with my Toyota RAV4 last service but Damon (Service Manager) was very professional, courteous and understanding. He helped me personally resolved the issue. Driving this morning was gonna be m (Service Manager) was very professional, courteous and understanding. He helped me personally resolved the issue. Driving this morning was gonna be my last one but changed my mind on one conversation. Mistakes happens occasionally but having an outstanding manager makes it better. I highly recommend this place!!! Thanks again Damon!!! More

Service performed timely and professionally. Very courteous. Excellent communication throughout. Other dealerships could learn from them. Very courteous. Excellent communication throughout. Other dealerships could learn from them. More

Good Customer Service. Víctor Jiménez was very attentive. The vehicle I bought is amazing. Runs great. Víctor Jiménez was very attentive. The vehicle I bought is amazing. Runs great. More

You guys screwed me from day one on a new set of tires! !!!! I had a blow out 2 miles from the dealership the day I bought the tires. Was told the tires were improperly installed . You as a dealership shoul !!!! I had a blow out 2 miles from the dealership the day I bought the tires. Was told the tires were improperly installed . You as a dealership should let your Customers know that the people doing tires and oil changes are not certified mechanics.after replacing the bad tires I had nothing but trouble with the tires u guys replace tires about every 5000 miles I was told u received a lot of bad tires(BS)just was in on Thursday 1/26 was told I had two more bad tires and u guys wanted 700$ to replace the faulty tires u sold me unbelievable not that u care but u have lost a loyal customer.and I will inform everyone I see at your Dealership that people doing Mechanic Work are not Qualified going to A training course does not make you a mechanic this is why my tires were improperly installed this situation could’ve been a lot worse than it was I was on I four when I had my blowout very dangerous. The guy that is the service department manager should be fired he doesn’t know what he’s doing More

Thanks Chad for always the Amazing service to all my cars and great customer service as usual. and great customer service as usual. More

Paul is the best service tech he is friendly and makes sure he keeps you informed sure he keeps you informed More

Great service and great response time highly recommended quick informative and decent overall service thanks a bunch quick informative and decent overall service thanks a bunch More

We were very impressed with Will our sales guy. He was very professional and didn’t come across as what I consider a used car salesman. Chelsea who handled the paperwork at the end was a delight. E He was very professional and didn’t come across as what I consider a used car salesman. Chelsea who handled the paperwork at the end was a delight. Extremely knowledgeable and efficient. Overall we had a great experience. We had just come from looking at a Toyota at another non Toyota dealer and were not comfortable. This was a completely different experience and I hope that the dealer ship continues to be as great now that we’ve purchased the new vehicle More

James Green, service manager, was very professional and helpful. He made my stop for the 15,000 mile service visit a no problem visit. He took care of everything. Also would like to thank whoever the m helpful. He made my stop for the 15,000 mile service visit a no problem visit. He took care of everything. Also would like to thank whoever the mechanic was who worked on the car for a job well done. More

Customer service is horrible. Left messages for the manager and have never heard back!! Sad Left messages for the manager and have never heard back!! Sad More