Lakeland Genesis
Lakeland, FL
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I had a great experience buying with Haize, he made the whole process so enjoyable and easy. He helped me get the Genesis I wanted, highly recommend. whole process so enjoyable and easy. He helped me get the Genesis I wanted, highly recommend. More
I have wanted a G70 for a year. I worked with Tom now for over 7 months and he got it done. Very knowledgeable and helpful. Thank you. I worked with Tom now for over 7 months and he got it done. Very knowledgeable and helpful. Thank you. More
I was warmly received as a new customer, and the Genesis Concierge service was eager to assist me through the process of finding a car equipped the way I wanted it. The sales assistant/ Genesis Representati Concierge service was eager to assist me through the process of finding a car equipped the way I wanted it. The sales assistant/ Genesis Representative I worked with, Haize, was committed to walking me through the technology of the automobile and made sure I received all offers that I was eligible for. The buying experience was seamless and free of drama. Thanks Haize! More
This is an unprecedented dealership. Their ability to communicate with customers in a professional manner inspired confidence in the buyer. Tom Wolf and Lu Santa Cruz answered every ques Their ability to communicate with customers in a professional manner inspired confidence in the buyer. Tom Wolf and Lu Santa Cruz answered every question thoroughly and respectfully. The General Manager, Robert Aguinaga was readily available and was very helpful with the purchase. We will definitely return for another Genesis GV80 Prestige in the future. We commend the dealership's professionalism and willingness to achieve a wonderful purchasing experience. It was definitely worth the trip from Tampa to buy in Lakeland. More
Tom Wolf, Robert, Ruben and Ellis were a fantastic team and pulled together a miracle for us. We are very thankful for the customer support. and pulled together a miracle for us. We are very thankful for the customer support. More
Caitlin was super! We wouldn't have bought a car that day if not for her. She went out of her way to answer our questions and provide us with information. Was not p We wouldn't have bought a car that day if not for her. She went out of her way to answer our questions and provide us with information. Was not pushy like some salespeople. Would definitely buy from her again if in the market for a vehicle. More
Beyond happy with our purchase and with the overall experience at Lakeland Genesis. We've been working on replacing one of our cars for well over a year. Did plenty of research on brands and quality be experience at Lakeland Genesis. We've been working on replacing one of our cars for well over a year. Did plenty of research on brands and quality before we finally decided on Genesis. We placed the order for all the features and trim and colors to get exactly what we wanted and had to wait a few months, but it was soooooooo worth the wait!!!! And Shaun Dotting our sales rep was more than helpful making sure out experience was flawless. I've recommended the dealership and Shaun to many of my friends!!!! THIS VEHICLE IS AMAZING!!!!!! Best value for the luxurious ride that it is, no other vehicle in the price range can even compare. More
Tom is exceptional, he quickly gets back with you, takes time to explain all the various details. I really liked him and he's super helpful and has attention to details. The dealership is very excited about time to explain all the various details. I really liked him and he's super helpful and has attention to details. The dealership is very excited about their renovation, and I am super excited to have a real stand-alone GENESIS dealership. Right now, they are fixing up the Hyundai side but will then start the new state of the art GENESIS dealership. In the meantime, at their Ford dealership, which is just a short walk, they have a great food kitchen that has fantastic wraps and burgers! More