Lakeland Ford
Lakeland, FL
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3,173 Reviews of Lakeland Ford
The salesman Trey was top tier. I went in for service because my engine overheated (despite getting routine Maintance 20 days prior). Service department claimed that my warranty exp I went in for service because my engine overheated (despite getting routine Maintance 20 days prior). Service department claimed that my warranty expired. I went to inquire about purchasing an extended warranty. Spoke with one of the dealership managers and they directed me to Trey over in ford. He was honest, helpful, understanding and extremely patient. He’s not a genie but he worked his magic and my husband walked away with a 2024 Hyundai Santa Fe. We expressed our disdain for the service department and he informed us that we can go to any Hyundai and get it serviced. Thank you Trey for being patient and helpful. More
Richard was very knowledgeable, easy to communicate with, and the process was simple with no surprises along the way. It was a pleasant experience start to finish. and the process was simple with no surprises along the way. It was a pleasant experience start to finish. More
Excellent Experience! Highly Recommend Lakeland Ford and Tre Geraurd! He made the purchase easy & seamless. Very straightforward and honest! He knew exactly what model Highly Recommend Lakeland Ford and Tre Geraurd! He made the purchase easy & seamless. Very straightforward and honest! He knew exactly what model to show us as we discussed our preferences! More
The car buying experience we received here was immaculate. Richard Berndt was such a pleasure and very knowledgable in his area. It made the process very quick and easy. Definitely recommend ford immaculate. Richard Berndt was such a pleasure and very knowledgable in his area. It made the process very quick and easy. Definitely recommend ford to anyone wanting a car! More
I was looking for a very particular Mach-E that was no available anywhere. I was able to locate one in transit to Lakeland Ford. I contacted the dealer online and I was promptly contacted by salesman Mann available anywhere. I was able to locate one in transit to Lakeland Ford. I contacted the dealer online and I was promptly contacted by salesman Manny Goveo. Manny was a pleasure to work with from our first phone exchange. He quickly got me estimated pricing on my lease, and helped me with a deposit on the vehicle. When the vehicle finally arrived, Manny was very quick to contact me to let me know it was finally there! I had to travel about 4 hours to get to the dealer, and Manny had the vehicle fully charged and ready when I arrived. Manny was enthusiastic about the vehicle and you could tell that he truly enjoys his job. Our finance manager Lance was quick and efficient with the paperwork and we were off with our new car in no time. For the first time ever, in my many car buying experiences, I did not feel pressured or rushed to buy this vehicle. Finally, a car dealership without the "shark" experience. I saw many customers walk-in for service or looking for a vehicle and their experience was similar to mine - they were warmly welcomed and customer service was friendly. A huge thank you to Manny for his stellar customer service. All car salesman should take your lead for providing hassle free, friendly, kind customer service that is not pressured or rushed. Thank you for being the exception - Lakeland Ford is very lucky to have you! More
This was without a doubt the finest dealer i have ever purchased a car from. Geoff my sales associate was a pleasure and James the sales manager was top notch. Even Dee in finance was just terrific. Enjoy purchased a car from. Geoff my sales associate was a pleasure and James the sales manager was top notch. Even Dee in finance was just terrific. Enjoyable experience from start to finish. More
Always a pleasure doing business with Richard! Is outstanding and very professional salesman. He is very knowledgeable about all the vehicles and always more than willing to answer any questions y Is outstanding and very professional salesman. He is very knowledgeable about all the vehicles and always more than willing to answer any questions you may have. Look forward to doing business again with him on my next vehicle purchase. More