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Lakeland Ford
Lakeland, FL
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3,183 Reviews of Lakeland Ford
Great customer service everyone was super friendly and honest, they made it easy to be in and out would definitely recommend to a friend honest, they made it easy to be in and out would definitely recommend to a friend More
Our experience was informative, fast and very pleasant. We were so surprised in finance that our payment didn’t change from what we were quoted day before. Avery, Jason were GREAT!! I would recommend yo We were so surprised in finance that our payment didn’t change from what we were quoted day before. Avery, Jason were GREAT!! I would recommend your dealership to all my family and friends. Thank you More
Arrived for 10:30 service appointment, worse experience ever. They didn't know why I was there, after an hour wait they sent me to the body shop, they had no idea why I was there. Said the manager had to l ever. They didn't know why I was there, after an hour wait they sent me to the body shop, they had no idea why I was there. Said the manager had to look at vehicle if we didn't mind waiting, could be ten minutes could be four hours. Asserting myself accomplished pictures and evaluations of paint issue, back to service. More waiting to have windshield washer jets cleared of obstruction, now it's 12:30. Two hours after my APPOINTMENT time and I had to leave without getting my warranty problem fixed. Had to return the next day, and nobody knew nothing. Finally left the vehicle for a ten minute fix that turned into a two day nightmare. Still waiting for details on fixing a body shop issue, although I did expect that to be next week sometime. More