Lakeland Ford

I recently visited a local Ford Dealership looking for a 2023 Ford Maverick, and I can confidently say that my experience was overall quite good, although not without its minor drawbacks. From the moment 2023 Ford Maverick, and I can confidently say that my experience was overall quite good, although not without its minor drawbacks. From the moment I stepped foot onto the lot, I was greeted by a friendly and enthusiastic team. The customer service was truly commendable, setting a standard that other dealerships should strive to meet. The staff was highly knowledgeable about their inventory and went above and beyond in answering all my queries about various models, their features, safety measures, and pricing. What stood out was their genuine desire to match me with the perfect vehicle. They took the time to understand my preferences and driving habits, factoring in elements like fuel economy, power, cargo space, and technology features. I felt valued as a customer, and it was evident that they put customer satisfaction at the forefront. While the dealership's commitment to excellent customer service was evident, I did feel that the pitch was a bit too aggressive. The sales staff was keen getting me to write this review. I understand the need to be persuasive in the sales industry, but there were moments where I felt slightly overwhelmed by their pushy approach. However, I must note that their post-sales service was excellent. The dealership made sure all the necessary paperwork was well-organized and processed swiftly, making the final purchase procedure a breeze. They also followed up after the sale to ensure I was satisfied with my purchase, which is a testament to their dedicated customer service. To sum it up, my experience at this Ford Dealership was positive, marked by remarkable customer service and an impressive inventory. The slightly high-pressure sales tactics were the only minor hiccup in an otherwise smooth experience. I am pleased with my purchase, and despite feeling a bit pressured, I would still recommend this dealership for its commitment to customer satisfaction and its wide range of quality Ford vehicles. More

Excelente servicio y un buen trato, gracias a Emmanuel Goveo por toda su ayuda en la compra de mi nuevo auto mi familia esta mas que satisfechos por tu gran servicio que tengas mucho éxito. Goveo por toda su ayuda en la compra de mi nuevo auto mi familia esta mas que satisfechos por tu gran servicio que tengas mucho éxito. More

Found what I needed, process was quick. Not much haggle. Vehicle is beautiful. Thank you.. Not much haggle. Vehicle is beautiful. Thank you.. More

Avery was very attentive to my needs and was diligent in ensuring the vehicle met my needs. He was extremely helpful and knowledgeable in issues I had to meet my requirements. ensuring the vehicle met my needs. He was extremely helpful and knowledgeable in issues I had to meet my requirements. More

I love the dealership and Manny worked hard to help me thru the process. Only negative for me is the transaction took longer than I was told so I missed a very important appointment thru the process. Only negative for me is the transaction took longer than I was told so I missed a very important appointment More

Manny was very friendly and helpful with all the purchase process… im very happy with my new explorer!!! I recommend Manny and Lakeland Ford 100% process… im very happy with my new explorer!!! I recommend Manny and Lakeland Ford 100% More

Excelente trabajo de todo el equipo de trabajo del concesionario en participar de su representante Emmanuel Goveo concesionario en participar de su representante Emmanuel Goveo More

Richard is great. The lifetime warranty and free oil changes for 3 yrs is great. The 0% interest played a factor in my decision. Thank you Richard!! The lifetime warranty and free oil changes for 3 yrs is great. The 0% interest played a factor in my decision. Thank you Richard!! More