Lakeland Ford

Recently purchased my first car from Lakeland Ford and had an excellent time. The process was smooth and quick. All the staff I spoke with were friendly and very helpful with answering any questions had an excellent time. The process was smooth and quick. All the staff I spoke with were friendly and very helpful with answering any questions More

Thanks Manny Goveo for helping me with my escape purchase…. Great service and very honest person… I will definitely recommend him !!! purchase…. Great service and very honest person… I will definitely recommend him !!! More

After a poor experience with another dealership, i came to lakeland ford in need to buy a new truck and trade my current broken down truck in, the staff was so helpful and my salesman Anthony and the manag to lakeland ford in need to buy a new truck and trade my current broken down truck in, the staff was so helpful and my salesman Anthony and the manager Justin were enthusiastic but not pushy which made me feel very good about the purchase i was making. My salesman Anthony even helped me remove the slide out tray out of my old truck which was absolutely above and beyond! after the purchase i noticed some issues with the contract and the manager Justin was extremely helpful and got it corrected right away. i would absolutely recommended Lakeland ford to anyone looking for a pleasant experience. More

Worked with Tom Wolf from the Hyundai side of the house on acquiring a new F250 for work. The process couldn’t have been more seamless. He had the truck pulled around and tag on it ready for the test drive on acquiring a new F250 for work. The process couldn’t have been more seamless. He had the truck pulled around and tag on it ready for the test drive when I showed up. While I was driving the truck he had my trade in evaluated so that when I got back all the numbers were filled in and ready to go over. He also had Frank from the Ford side assist with any questions I may have had that he wasn’t up to speed on. Very pleasant experience and I will definitely be a returning customer. More

Richard Berndt You never fail to impress. Thank you for hooking me up with my new whip. I couldn't be happier. You made the process easy and Walked me through every step of the process, And m Thank you for hooking me up with my new whip. I couldn't be happier. You made the process easy and Walked me through every step of the process, And made sure i got exactly what I was looking for. Thank You again Rick. You made the whole Process a Breeze! More

Best price, found the color I wanted, beautiful car. Richard was a pleasure to work with! Richard was a pleasure to work with! More

I have had a wonderful purchasing experience with Geoff. He has shown great patience and kindness. Geoff is a knowledgeable salesperson and I have been very satisfied with my purchase. I will recommend G He has shown great patience and kindness. Geoff is a knowledgeable salesperson and I have been very satisfied with my purchase. I will recommend Geoff and Lakeland Ford to anyone looking to purchase a vehicle. Thank you Geoff. GREAT JOB! More

•If you want to be lied to, have every promised "Guarantee" be non-existent, be gaslit, and given the runaround, this is your lucky day. •If your elderly or disabled you get doubly blessed with ha "Guarantee" be non-existent, be gaslit, and given the runaround, this is your lucky day. •If your elderly or disabled you get doubly blessed with having your time wasted, being strung along and assumed to be an easy mark. •If you like to be open, honest and transparent, you may want to go anywhere else but here. When you openly and honestly state exactly what vehicle you want, the price you expect to pay because they supposedly price match any competition dealer, give explicit details and openly tell that you are disabled and with an 80+ yr old individual to explain why you cannot spend hours in a dealership. You expect to have ALL of that honored, right? To bad. Prepare to have your time wasted and leave mad. I contacted Lakeland Ford, after spending a significant amount of time researching the vehicle we wanted. I found numerous Dealerships with the exact vehicle that had competitive pricing. Lakeland Ford had the highest price of every dealer in central Florida. However, they have been our dealer and servicer since we purchased our Flex in 2013. Although admittedly, our original purchase was a headache too. I wanted to reach out to them and see if they would match those competitor prices. I was contacted by Julian via text. Of note, I specifically and repeatedly communicated that text and/or email were my preferred contact, due to disability. My first clue that this may not be a great experience is when they insisted a phone call was needed. So, we had a relay call with Frank. Ended up having to commit to an in-person visit. That brought me to today's events. We went into today with pre-approved financing, clear competitor pricing for them to match, Military code, etc. I basically had everything ready to walk out with the vehicle. They simply had to follow through on their price match guarantee and fulfill the terms already discussed. Needless to say, everything was a ploy to get us in the dealership. Frank passed us off to someone else, MC Cortes. The short version was he came back with a price thousands above what I was led to believe it would be. When I asked if they would match the competitor prices, he flat out said no, they don't do that. There you go folks. Blatantly violating their posted policy. In violation of Florida Deceptive and Unfair Trade Practices Act (FDUTPA). More specifically Title XXXIII §501.204 and for acts against seniors and the disabled §501.2077. More

I had a wonderful experience at Lakeland Automall! My car sales man MC was extremely professional, knowledgeable, and efficient. I would recommend him to anyone without any reservations! My car sales man MC was extremely professional, knowledgeable, and efficient. I would recommend him to anyone without any reservations! More

I lost my home and my truck in hurricane Helene and was extremely stressed and needed a new truck so I could get my home and my life in order, Manny Gaveo did a great job helping me into the truck I wanted extremely stressed and needed a new truck so I could get my home and my life in order, Manny Gaveo did a great job helping me into the truck I wanted and did it in a way that made it easy. Thanks Manny, great job !! More