Lakeland Chrysler Dodge Jeep RAM

LIARS!! Said USED VEHICLE IS AVAILABLE... BUT IT WASN'T!!!! This is the second time in 6 months calling and dealership said used VEHICLE IS AVAILABLE to find out IT WAS SOLD! I talked to Napoleon and he said u This is the second time in 6 months calling and dealership said used VEHICLE IS AVAILABLE to find out IT WAS SOLD! I talked to Napoleon and he said used Jeep is available. I said, okay please get the key to make sure it is indeed available. Then two minutes later he said it was SOLD! WOW!!! They want you to drive all the way there to try to sell you something else!! TERRIBLE BUSINESS!! Then they leave the vehicle on the Internet for as long as possible!! Unbelievable... STAY AWAY!! More

A Dealership that lives up to the reputation of car salesman This is a terrible dealership!!!! They are obviously kind and willing to work for you when you are coming in, doing everything they can to help you. This is a terrible dealership!!!! They are obviously kind and willing to work for you when you are coming in, doing everything they can to help you. Amy was my salesperson and she was the one of the only positive things about our experience after we left is when things went wrong or should say their level of care. Once you are sold a car unless they can sell you something else, you are dead to them and they are unwilling to help you. I bought an SUV that had Key restrictions, they promised to pay for a new key to fix the problem. A family emergency prevented me from coming in right away and now they are going back on their word and being unwilling to help! Tyler, a service manager is one of the rudest people in the business! Literally spent over 20,000 dollars with them and this is a 300.00 fix and they refuse to help. Trash! Do not buy from these people, they do not deserve your business! More

Dishonest Josh Johnson, AVOID this dealership. I went to buy a used car that was advertised and JOSH JOHNSON, the sales manager, added a $1300 fee for "reconditioning" and a $250 fee "in case you I went to buy a used car that was advertised and JOSH JOHNSON, the sales manager, added a $1300 fee for "reconditioning" and a $250 fee "in case you need a second key". I was told by the sales person that there were already two keys and thus, I refused the additional fee. After signing the papers, they claimed that they couldn't find the second key. I talked to JOSH JOHNSON he and wants to charge me $250 for it. Basically, they lied about the key. AVOID this dealership and the dishonest Josh Johnson. If you read the reviews about this place and Josh, you'll see that there have been other complaints about them. More

Trevon experience of purchasing a vehicle Randy was a really great sales during my purchase and he was very knowledgeable about the car brands. As Well As when it came to financing he work wo Randy was a really great sales during my purchase and he was very knowledgeable about the car brands. As Well As when it came to financing he work wonders when it came to factors and mathematics for my best interest thanks. More

Bad service Salesman Keith(Kit) big layer!!! Hi said that car in his lot,i am driving 40ml !!!, after hi said car in Orlando!i spend 2 hours for nothing Salesman Keith(Kit) big layer!!! Hi said that car in his lot,i am driving 40ml !!!, after hi said car in Orlando!i spend 2 hours for nothing More

Call 5 hrs ahead to view vehicle Got to dealer wasn’t there couldn’t get it today after driving 2 hrs to store. Never use TYLER repeat TYLER. Had 5 hrs to call and tell us we get thin Got to dealer wasn’t there couldn’t get it today after driving 2 hrs to store. Never use TYLER repeat TYLER. Had 5 hrs to call and tell us we get things happen More

rip off on March 14th 19 we bought a 16 Chevy Colorado from them. had a couple issues that needed to be fixed.a battery cable needed to be replaced and bed li on March 14th 19 we bought a 16 Chevy Colorado from them. had a couple issues that needed to be fixed.a battery cable needed to be replaced and bed liner removed to clean out acrorns that were under it. they just taped the wire that had the covering showing bare wire showing and left the bed still dirty when we went to pick up vehicle on 3-16-19. after I was going to cancel the sale they repaired and cleaned what we had agreed to. we returned to Maine were we live on 4-19 to find out 30 day plate ran out and they have our $1300 to register the vehicle& no registration. at this time not one thing has been done and here we are 1800 miles away with a vehicle we can't use. called so many times and we just get talk and no action. beware . will say Romello was nice just hope he can go work for a better dealership. More