Lakeland Automall Certified Pre-Owned

First Time Car Buyer? Come Here! To a first time car buyer, car lots are scary; with aisles of vehicles and lingering sales representatives, it's easy for one to be scared off by over To a first time car buyer, car lots are scary; with aisles of vehicles and lingering sales representatives, it's easy for one to be scared off by overwhelming options and fast talk. As for me, this was not the case - not here! Damon Nielsen was the sales representative that took a lot of the worry and frustration away from the car search for me and my family. Considering that I was not picky about the specific car itself, Damon helped me to find one that met all my needs, and most importantly my budget. Mr. Nielsen also showed a great amount of patience, leaving for several long minutes for me to discuss with my family before making one of the most critical decisions in my life so far. I drove off the lot in a brand new '18 Ford Focus feeling both relaxed and confident about my purchase, and wondering why I had been avoiding that whole process. So, if you're looking for a new car, and want to make it easier on yourself, as well as your family, stop by here first and ask for Damon, he will help set you up right! More

Emergent tire replacement I blew out the sidewall of a front tire today -Bruce in Ford service was great. Bruce got me in at 4:00 and had me out and on my way home by 5:45 with I blew out the sidewall of a front tire today -Bruce in Ford service was great. Bruce got me in at 4:00 and had me out and on my way home by 5:45 with four new tires. More

Great service, great place. This was the second dealership my husband and I visited while looking for a 2018 Hyundai Sonata. The first dealership we tried left us exhausted and d This was the second dealership my husband and I visited while looking for a 2018 Hyundai Sonata. The first dealership we tried left us exhausted and disheartened. As soon as we got to Lakeland Auto Mall we felt an air of ease and we felt happy! Ellis was so easy to work with—and honest. We didn’t feel pressured, he listened to our wants and needs, and he delivered. We got the car we wanted and for a great deal... with a lot more features than we expected to be able to afford. Cameron in Finance was extremely friendly and helpful as well. Even better—he called us the next day to tell us we were getting a lower rate on our own! We are so pleased with our new car, and we definitely recommend Lakeland Auto Mall. They’re friendly, honest, and knowledgeable. Thanks, again! We will definitely be back. More

Outstanding Service!! Was met at the Service Department by an employee who asked who I was here to see!! I told the employee, Steve Maples and she pointed me in the correct Was met at the Service Department by an employee who asked who I was here to see!! I told the employee, Steve Maples and she pointed me in the correct direction. Met with Steve, went over the procedure and waited in the Service Waiting Room. The room is very clean and I was there about an hour before Steve came in to get me. He went over the Service done on the car and I was finished. Thank you very much!! More

"Was Impressed With The Fast Service" Came in for the first time after purchasing my certified pre-owned 2014 F-150 truck for oil and filter changing They met me as I pulled up and took my Came in for the first time after purchasing my certified pre-owned 2014 F-150 truck for oil and filter changing They met me as I pulled up and took my information down. Steve Maples took the time to answer all my question about my truck I was in and out in a reasonable time for not having an appointment. More

Very happy with Service and Parts departments Danny in the service department was polite and Jose in parts got the parts in a timely manner. I was very satisfied. I would recommend this dealer to Danny in the service department was polite and Jose in parts got the parts in a timely manner. I was very satisfied. I would recommend this dealer to friends. More

Always a pleasant experience Car maintenance used to be my husbands job until he died 7 yr. ago. Since then it's all up to me. I found Steve Maples, my service rep at Lakeland Car maintenance used to be my husbands job until he died 7 yr. ago. Since then it's all up to me. I found Steve Maples, my service rep at Lakeland Ford. I always schedule my service with him. In an emergency, he works me in even on busy days. The service manager always speaks to me, as well as Liz the customer service rep. They are so friendly and appreciative of my business. I like the fact that my car is always washed before I get it back. The free coffee and doughnuts for early morning customers is a plus. More

Everyone was fantastic I had never been to Lakeland Ford, however my first experience with them was unexpected, Our sales lady Sandra Riczi was absolutely wonderful, so ful I had never been to Lakeland Ford, however my first experience with them was unexpected, Our sales lady Sandra Riczi was absolutely wonderful, so full of energy and a wonderful personality. Your company needs more salespeople like Sandra!!! She understood our financial needs from the beginning, and put us into a brand new 2018 ford fiesta which I absolutely love (except for the roll down windows) Ha!Ha1 all kidding aside should I live ling enough and ever need another vehicle I will absolutely visit Lakeland For again. Thanks to the wonderful team at Lakeland Ford for making our experience a FANTATIC ONE. KEEP UP THE GOOD WORK SANDRA More

Excellent Customer Service & Knowledge of Product We would highly recommend Lakeland Ford and Lakeland Hyundai. We have purchased a Ford F150 in 2016 and thought we'd check out their Certified Pre-Own We would highly recommend Lakeland Ford and Lakeland Hyundai. We have purchased a Ford F150 in 2016 and thought we'd check out their Certified Pre-Owned as were looking for a late model, low mileage SUV. We were greeted by Greg Cohen upon or arrival and he delivered excellent customer service, professionalism, and product knowledge throughout our visit. We did purchase a vehicle from Greg Cohen and he made sure the vehicle met our satisfaction and expectations. Greg was easy to talk to and you felt the he really cared about you as a customer. I give the dealership as well as Greg Cohen an Outstanding rating and would be happy to share this with the owners of this dealership or anyone from Ford Motor Company. Sincerely yours, Jill & Tom Deka, Lakeland, FL. More

Awesome experience, great price for truck and friendly sales We walked in without expecting to walk out with a brand new 2018 Ford F150 Fx4. We. couldn't believe the savings and they gave us good on our trade. U We walked in without expecting to walk out with a brand new 2018 Ford F150 Fx4. We. couldn't believe the savings and they gave us good on our trade. Unbelievable team at Lakeland automall. From start to finish we were pleased. Thank Carlton Gregory and his fellow teamsters! More