Lakeland Automall Certified Pre-Owned
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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End of lease Everyone was professional and went above and beyond to make this a pleasant car buying experience and find me the perfect car.Kosy was extremely knowl Everyone was professional and went above and beyond to make this a pleasant car buying experience and find me the perfect car.Kosy was extremely knowledgeable about the vehicles and explaining all the features. More
Great experience!!! I came in with a goal in mind and knew what I was looking for. My sales perso (Malachi Livingston) listened to my wants and needs and didn't try to pe I came in with a goal in mind and knew what I was looking for. My sales perso (Malachi Livingston) listened to my wants and needs and didn't try to persuade me to look at or do something else. I gave him a number and he kept going back to the finance department until we were able to find a way to meet that number. Very polite and non pushy salesman!!! Wonderful experience and polite staff across the board... Thank you Malachi Livingston!!!!! More
Warm, friendly environment, with a clean, relaxing lounge. Reviews for Sales Greg Cohen 10/27/17 AND First-time Services Bruce Cohen 5/3/18 Excellent in Sales and Services. Customers treated with respect. Reviews for Sales Greg Cohen 10/27/17 AND First-time Services Bruce Cohen 5/3/18 Excellent in Sales and Services. Customers treated with respect. More
Salesman Hank Haws Hank did a great job and made the the sale go easy. Even after the sale and delivery he went out of his way to answer any question that I had. Hank did a great job and made the the sale go easy. Even after the sale and delivery he went out of his way to answer any question that I had. More
Buying Experience Good people to work with and the dealership has a good selection of vehicles. They are friendly and considerate offering food and water. The dealershi Good people to work with and the dealership has a good selection of vehicles. They are friendly and considerate offering food and water. The dealership is clean and accommodating . More
Great experience with Hunter Hunter was able to find me the exact car I wanted at an awesome price. Couldn’t be happier with my experience and my car! Hunter was able to find me the exact car I wanted at an awesome price. Couldn’t be happier with my experience and my car! More
Wow!!!!!!! As usual visiting Lakeland automall was an easy, efficient endeavor, but this time with a twist. Aside from the usual professionalism, they finished As usual visiting Lakeland automall was an easy, efficient endeavor, but this time with a twist. Aside from the usual professionalism, they finished the work to my car an hour earlier than i thought possible. Thsts getting it done!!😁 More
Excellent Very friendly and helpful staff! Bruce and Liz in service are awesome! I enjoyed looking at the new vehicles in the show room. Oil change Very friendly and helpful staff! Bruce and Liz in service are awesome! I enjoyed looking at the new vehicles in the show room. Oil change More
I had routine service as well as a couple of warranty items Gina Hinds did her usual excellent job and kept me posted as work progressed. She is always pleasant and thoughtful and handles the stress of her job Gina Hinds did her usual excellent job and kept me posted as work progressed. She is always pleasant and thoughtful and handles the stress of her job with a smile. More
Exceptional Car Buying Experience - Second To None As most would likely agree, the requirement to purchase a new vehicle is nothing most look forward to and borders on dread for many of us. However, t As most would likely agree, the requirement to purchase a new vehicle is nothing most look forward to and borders on dread for many of us. However, the experience we had with Lakeland Automall and our recent purchase of a 2018 Expedition was exceptional. It started with a highly adept internal sales team interaction with Carmen who was above and beyond in her professional communication and working with us to align us with a sales professional that would cater to our rigid set of needs and requirements. That led us to a relationship with Damon Nielsen who was instrumental in us choosing the Expedition we did, but also with working with Lakeland in general for the purchase which was over 3hrs drive from our home. He is a top not professional who not only knew his product line exceedingly well and in comparison to the leading competition, but his attention to delivering unparalleled customer service and answering any and all questions was unparalleled in our decades of car buying experience throughout the U.S. We could have easily purchased our vehicle in close proximity to our home, but working with Lakeland and Damon provided the impetus to travel so far to work with them. Damon's communication and attention to answering any and all questions from my wife and I, combined with detailed explanation of the intricacies of the vehicle we were purchasing made the vehicle purchase experience effortless. While I never thought I would recommend a car dealership to anyone given my dread for the process in general, I would highly recommend this dealership to anyone in search of a new vehicle. Top of their game and a leader in the industry! John and Diane More










