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Lakeland Automall Certified Pre-Owned
Lakeland, FL
2,365 Reviews
The Lakeland Automall Certified Pre-Owned inventory includes only those vehicles that have passed the rigorous inspection for quality and reliability. Every purchase comes with 1 year free maintenance giving you the peace of mind that you are protected. Our inventory includes every make and model and if we don't have it on our lot, our team of inventory specialists can find it for you! Don't waste your time searching everywhere for the vehicle you really want, let our experts do the work for you and get you into the vehicle of your dreams.
At Lakeland Automall, all Certified Pre-Owned inventory has undergone a thorough inspection by our certified-trained technicians and are reconditioned and may still be warranted by the manufacturer (on select models). Choose from hundreds of in-stock vehicles and drive home today with what you really want.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,365 reviews
December 18, 2018
Maintenance service Brought our car in for its maintenance appointment, Bruce was very friendly and prompt with the service. Car was washed and vacuumed, which was reall Brought our car in for its maintenance appointment, Bruce was very friendly and prompt with the service. Car was washed and vacuumed, which was really hairy from our three dogs, and it was beautiful. He let us know about what needs to be done and how important they were. We are now going to be possibly seeing Lawrence Christian for an upgrade to a newer vehicle. Thanks for the great customer relations from everyone at the dealership and service department. More
by shortenw
Employees Worked With
Bruce Cohen
December 18, 2018
Quick Stop!! Called earlier in the day and talked with Bruce Cohen about getting new wiper blades. Stopped by, was helped immediately by Gina and then Bruce took o Called earlier in the day and talked with Bruce Cohen about getting new wiper blades. Stopped by, was helped immediately by Gina and then Bruce took over. Got my new blades and a car wash. Outstanding Serice Department!! Thank you!! More
by Dunne0407
Employees Worked With
December 15, 2018
Airbag recall on my 2009 Shelby GT500 Service was quick. They had their act together. Car came back to me just as I gave it to them. I would recommend them for service in the future. Service was quick. They had their act together. Car came back to me just as I gave it to them. I would recommend them for service in the future. More
by RickInLakeland
Employees Worked With
December 13, 2018
Service I brought my vehicle in for its first service. They serviced my vehicle; rotated tires and washed my car in 30 minutes and Bruce; my service person w I brought my vehicle in for its first service. They serviced my vehicle; rotated tires and washed my car in 30 minutes and Bruce; my service person was so informative and polite. More
by Bennie
Employees Worked With
Bruce
December 12, 2018
From Service to Sales Lakeland Automall Exceeded Expectation Lakeland Ford was able to diagnose and service my Ford F-150 quicker than we were able to get an appointment from a competitor. We ultimately purchase Lakeland Ford was able to diagnose and service my Ford F-150 quicker than we were able to get an appointment from a competitor. We ultimately purchased a new truck receiving a fair deal and very good financing. Lakeland will be our first stop for our Ford family. More
by Batman and Robin
Employees Worked With
Nick, Sandra, and Deanna
December 12, 2018
Ford Service department Lakeland Once I arrived after the tow using Ford Pass the Service department was on go. Chris had my car placed immediately into a maintenance bay for troubles Once I arrived after the tow using Ford Pass the Service department was on go. Chris had my car placed immediately into a maintenance bay for troubleshooting. I had time for a coffee and some TV viewing. Chris returned with the paperwork and a new battery was installed under warranty. I was very pleased with their expedited service. More
by Sue Cooley
Employees Worked With
December 11, 2018
Ford Service Department On Dec. 10, I had a battery issue and had to call AAA. They suggested I get a new battery. I called LAM service dept. and they accommodated my busy sc On Dec. 10, I had a battery issue and had to call AAA. They suggested I get a new battery. I called LAM service dept. and they accommodated my busy schedule with an evening appt. Steve assisted us and worked with us to get the best deal possible for a new battery. He was accurate on the timeline it would take to replace the battery and service my vehicle. I would recommend LAM sales and service to all of my friends! Thanks, Steve! Misty Cutter More
by MAPPLE73
Employees Worked With
Steve in Service
December 10, 2018
New F250 ROUSH Superduty I was refferred to Lakeland Ford and Mike Carmach by a close friend. Mike was very responsive and helpful with my selection process and through the de I was refferred to Lakeland Ford and Mike Carmach by a close friend. Mike was very responsive and helpful with my selection process and through the delivery. Both Mike and Justin (finance) was very professional. Would strongly recommend these team on your purchase. More
by Roush F250
Employees Worked With
Michael Carmach
December 10, 2018
Excellent Amazing Experience as usual! Billy brings great customer service to the table. I will always recommend someone to buy there. Thanks again for a great Amazing Experience as usual! Billy brings great customer service to the table. I will always recommend someone to buy there. Thanks again for a great experience. More
by Leon
Employees Worked With
December 08, 2018
DEFINES THE MEANING " USED CAR SALES MAN " ! I went to Lakeland automall for a used dependable vehicle I am deaf and was inexperienced in the whole car buying process . I told them I was on a f I went to Lakeland automall for a used dependable vehicle I am deaf and was inexperienced in the whole car buying process . I told them I was on a fixed income they chose the car for me within 2days of having the 2014 impala home the malfunction light comes on it completely shuts down at 10 pm on the interstate leaving Orlando Florida needless to say I was very frightened and thankful to be alive . I told Ricardo about the problem at hand and if I could trade the car in for something a little less problematic and something more in my budget his response was a No . I stated the problems I was having w the car how it disengages without warning and so forth I told him I felt like I was taken advantage of. And he basically said it doesn't matter to him his job would still b there in the morning I have had one problem after another with these sharks in ties . My father once told me about this fellow i liked he said " that young man has a mentality of a used car sales man " ! My whole life I wonder what that meant thank s to the staff at Lakeland automall for solving that lifelong mystery for me . More
by Missa1975
Employees Worked With
Shaun in financial , Ricardo Avellaneda
