Lake Wales Chrysler Dodge Jeep Ram - Service Center

Service Great service ,from the writer to the mechanic. Called and got a date and time that was ok by my schedule. Work was done in estimated time . Great service ,from the writer to the mechanic. Called and got a date and time that was ok by my schedule. Work was done in estimated time . More

Professional service Lake Wales employees are courteous and professional. They seem to be genuinely interested in their customers. They do not attempt to high pressure c Lake Wales employees are courteous and professional. They seem to be genuinely interested in their customers. They do not attempt to high pressure customers to have work done beyond that which is requested. More

Excellent It was faster and they always courteous and atentive and kind in answer any questions that we have. I be back anytime for service. Thank you. It was faster and they always courteous and atentive and kind in answer any questions that we have. I be back anytime for service. Thank you. More

Great dealership Great dealership. Nice people from sales to service. Always very helpful. I will recommend this dealership to all. Will buy my next vehicle from them. Great dealership. Nice people from sales to service. Always very helpful. I will recommend this dealership to all. Will buy my next vehicle from them. More

oil Change Great service team, very professional and friendly. They make sure that you understand the service that is required on your vehicle before you agree Great service team, very professional and friendly. They make sure that you understand the service that is required on your vehicle before you agree to getting the work done and the price. Have been going to back to them for all the service required on my Town & Country van from the day i bought it in 2014. More

Poor communication by service rep An error message came on my car screen. I made an appointment and arrived 15 minutes before appt time. I was checked in, then ignored for 2 hours. Whe An error message came on my car screen. I made an appointment and arrived 15 minutes before appt time. I was checked in, then ignored for 2 hours. When I went up to find out why I was given the lame excuse it was on a battery charge check machine and had 15 minutes left. 30 minutes I went to check again & was told it had 13 minutes left to run the check Then the auxiliary auxiliary battery would need to be checked. That “will be another hour!” It ended up I was there from 1:05 pm until 5:30 with no communication from you unless I inquired. For a customer saying they will wait for the car being informed it is a 1/2 day job would have been appreciated!! As I said POOR SERVICE. More

Oil change Good service, very professional and friendly I will come here for all my services, the Appt was on time. They will answer all my questions. Good service, very professional and friendly I will come here for all my services, the Appt was on time. They will answer all my questions. More

Excellent and a free car wash was awesome This was a great experience. Would highly recommend this dealership. The service was great and the staff are excellent on our Journey. Thanks for a gr This was a great experience. Would highly recommend this dealership. The service was great and the staff are excellent on our Journey. Thanks for a great experience and we will continue to use this dealership More

problem with check engine light would not go off. The service department took a while to find the problem , and they corrected it. It's understanding with so much electronic stuff in the vehicles toda The service department took a while to find the problem , and they corrected it. It's understanding with so much electronic stuff in the vehicles today. More

I had no problems and a good experience I have owned Several vehicles from this dealership and they have always taken care of my vehicle needs. The service department is top notch. Eddie the I have owned Several vehicles from this dealership and they have always taken care of my vehicle needs. The service department is top notch. Eddie the service person is very personable and takes care of all my needs. They explain all problems and situations to me before they start . They service my vehicle and clean it up after they service it. Everyone that works in the service area are friendly and also personable. More