Lake Wales Chrysler Dodge Jeep Ram - Service Center

Service was done in a reasonable amount of time and any future concerns were discussed thoroughly. future concerns were discussed thoroughly. More

Sells bad vehicles. My car was literally falling apart. Wasn’t cleaned prior to them selling it to me and definitely needed some work done. My car was literally falling apart. Wasn’t cleaned prior to them selling it to me and definitely needed some work done. More

service personnel were terrific. My complaint is: The CEL came on, diagnostic code stated something to do with vaporizing system. cause, the PCM software was out of date and neede My complaint is: The CEL came on, diagnostic code stated something to do with vaporizing system. cause, the PCM software was out of date and needed to be updated at a charge of $222.00. car is only 4 yrs old. I believe this should have been done by Jeep free of charge. My complaint is with Jeep Corporate policy. More

Everyone I encountered was excellent & helpful! Very efficient and No problem at all. thank you Very efficient and No problem at all. thank you More

Very friendly and helpful service department. Got me in last minute without a problem. a Got me in last minute without a problem. a More

Service was quick and advisor kept us up to date throughout service appointment this was my first service at this dealer and I was pleased throughout service appointment this was my first service at this dealer and I was pleased More

Was upset and they said it would take about 2 hours and it took 4 hours!! They couldn’t find what was wrong with my a/c and I told them and then ignore me!! Wanted to explore more but they said the charge it took 4 hours!! They couldn’t find what was wrong with my a/c and I told them and then ignore me!! Wanted to explore more but they said the charge for the labor $800 and I would have to leave my car but I asked can I get a rental and they didn’t have none! So I got charge $150 for a diagnostic they they didn’t do very well and took my money! Very upset!! No communications with me at all what they are going to do for the diagnostic! So very upset and the lady at the customer service was very very rude!! More

Josh was so helpful and understanding. Helped me take care of my problem right away. They all were extremely considerate and very nice. Thank you!! Helped me take care of my problem right away. They all were extremely considerate and very nice. Thank you!! More

It was a really good experience and all of the employees there has a great Attitude there has a great Attitude More

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