Lake Wales Chrysler Dodge Jeep Ram - Service Center

Diagnosed the problem that’s been going on for over a year other dealers didn’t know what was going on. Diagnostics was less than an hour. They ordered a new radio. Call me when it came in and installed year other dealers didn’t know what was going on. Diagnostics was less than an hour. They ordered a new radio. Call me when it came in and installed in about an hour. Can’t remember the technician’s name other than he was Hispanic, and he was top-notch More

Service was great , friendly and welcoming staff. Good environment. They understood my needs , they updated me throughout the process. Good environment. They understood my needs , they updated me throughout the process. More

Just a great bunch of guys/gals! They take good care of all your concerns! They take good care of all your concerns! More

The dealership staff worked as a team every time we visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the se visited the Dealership. Our representative Mario Rodriguez is a standout, always willing to help us with whatever we need. Our resent visit to the service department for a minor recall issue was handled quickly and efficiently. More

Scheduling and service was easy and timely. I have used them multiple times and have been generally happy. I have used them multiple times and have been generally happy. More

I would've have gave a 0 but have to give a 1 to post a review.. terrible place with inexperience tech that's not knowledgeable of cars just want your money they been working on my car since 7/2024 out of review.. terrible place with inexperience tech that's not knowledgeable of cars just want your money they been working on my car since 7/2024 out of $2000 and still no car stay issue and because no one check my second battery underneath my driver seat cause they have my car sitting up there for 2 months collecting dust worse place ever do not take you car to this place! More

Broke down on our way home to New York. Turned around. They had my truck fixed by the next morning. We had no appointment. They were great Turned around. They had my truck fixed by the next morning. We had no appointment. They were great More

Great customer service! Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sti Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sticker shock" when given the estimated repair cost.😳 We'll have no problem taking our vehicles (Journey and Chrysler 200) back to this dealership for service when needed. Thanks Jason! More

Had some issues. I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had to ask someone else about everything. The sitting tables were dirty in the waiting area. The tv program was an auction that was loud More

Been dealing with Sorenson and now Lake Wales for over 30 years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. More