Lake Toyota

This is our 5th vehicle from Bergstrom Motors. My sales person had good communication and I really liked the video response to my emails. After my purchase, there was a little aftercare that had to be done person had good communication and I really liked the video response to my emails. After my purchase, there was a little aftercare that had to be done, which was completed promptly. The people side of things was exceptional. One thing I didn't like was the email follow up after the sale, asking how things went. The email was addressed to N/A. That's a little off-putting. It only takes 2 seconds to type someone's name in. More

I recently purchased a used Jeep Patriot 2010 from Lake Toyota. While it has 218,000 miles, I was told the engine was fine, the vehicle had undergone a complete inspected, and I was told the only issues to Toyota. While it has 218,000 miles, I was told the engine was fine, the vehicle had undergone a complete inspected, and I was told the only issues to be aware of were the tire pressure sensors and a bad AC fan. Upon receiving it, I noted multiple issues and then had it inspected – the findings: check engine light on caused by code p0420 meaning upstream oxygen sensor does not switch, cat heat line issue, possible catalytic converter failure, the rear subframe is corroded / rusted (the inspecting mechanic said he advised not driving the vehicle due to safety concerns), both rear upper control arms are loose – upper and lower control arms rusted / corroded as well as the sway bar links and the lateral arms, parking break needs replacement, driver-side front blinker is out, passenger-side rear break light is out, as well as the tire pressure sensors and AC fan. Needless to say, I am disappointed, and after speaking with the sales manager (today), I was assured there was nothing Lake Toyota could do because I bought it “as is” sight-unseen. I relied on the assessment I was given by Lake Toyota much to my chagrin. I wouldn’t recommend this dealership to anyone who wants an honest and trustworthy transaction. More

Excellent service, everyone does an outstanding job. I have purchased several vehicles from Lake Toyota and have all my services work done by them. So far we have been very happy and will continue to do have purchased several vehicles from Lake Toyota and have all my services work done by them. So far we have been very happy and will continue to do business here. More

Just bought my second Corolla here. Frank was very helpful and patient and paid attention to what was important to me. (Goal was to give me red carpet treatment he said.) He did. I did not feel pressu helpful and patient and paid attention to what was important to me. (Goal was to give me red carpet treatment he said.) He did. I did not feel pressured into anything and was impressed that they will deliver my new car to me! Guys in service dept are great to work with too. This will be my go-to dealership. More

I am not always able to vacuum my 2018 Toyota RAV 4 so when I seen the $25.00 pointless wash on Facebook I immediately called and got an appointment. The lady that did my car interior was very nice. She when I seen the $25.00 pointless wash on Facebook I immediately called and got an appointment. The lady that did my car interior was very nice. She did an excellent job on my interior it looks like brand new again. Thanks Lake Toyota your service is greatly appreciated. More

The service department is excellent! They have appointments available when it is convenient for me. They always get my car in promptly when scheduled and complete the service quickly and well. I b appointments available when it is convenient for me. They always get my car in promptly when scheduled and complete the service quickly and well. I believe this is my sixth vehicle purchased from Lake Toyota and I have always been pleased with sales and service. More

excellent service Everyone does outstanding job and all went above and beyond my expectations. Great experience! I have never had a single complaint while working with Lake Toyota and plan to keep doing bu went above and beyond my expectations. Great experience! I have never had a single complaint while working with Lake Toyota and plan to keep doing business with them. I would recommend them to anyone. More

I am very pleased with the Avalon. I appreciated the professional service I received. I was very impressed with the precautions concerning covid virus. Being a nurse I am much more concerned with hand professional service I received. I was very impressed with the precautions concerning covid virus. Being a nurse I am much more concerned with hand washing as that is how it is spread. While waiting there came an hourly reminder over the intercom to wash hand. That is very commendable. Thank you. More

Wanted to purchase my lease vehicle. Contacted Paula. She was awesome. Got me a great loan rate and from a local bank. Fast service and signage of paperwork. I would recommend to my friends. She was awesome. Got me a great loan rate and from a local bank. Fast service and signage of paperwork. I would recommend to my friends. More

Not happy Won’t buy there again I’ll go out of town car starter was xxxx and to put a new one in I have to pay for half of the cost starter was xxxx and to put a new one in I have to pay for half of the cost More