Lake Norman INFINITI
Cornelius, NC
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Jana is the best service advisor , Jaylen as is the best salesman , and Victor is the best service advisor manager. I have 4 cars , and trust me I don’t like going to any except Infiniti of Lake Norma salesman , and Victor is the best service advisor manager. I have 4 cars , and trust me I don’t like going to any except Infiniti of Lake Norman ! More
Kobe is the nicest person you can work with. He is not Kobe is the nicest person you can work with. He is not the typical car salesman; he listens. I had limited time on 4th of July weekend. Kobe reac Kobe is the nicest person you can work with. He is not the typical car salesman; he listens. I had limited time on 4th of July weekend. Kobe reached out to me and communicated everything with me and was able to work out a deal for a new Infinity without any hassle. Anytime you have a hassle free experience with a dealer is one in itself. 2 weeks later my son came home from serving oversees and was looking for a car; I contacted Kobe, within a few hours Kobe delivered it right to the door of my house. Kobe goes above and beyond, he responds, he communicates and makes it an easy process. Thank you Kobe for 2 great experiences. More
Very courteous. Kept you informed as to your car problem. Facilities are very well kept. Everyone is very polite and willing to assist. Very good dealership Facilities are very well kept. Everyone is very polite and willing to assist. Very good dealership More
Kristen Shope and Victor are excellent service writers. Exchange of information with regard to our needs, and when the work would be completed was quick and easy. Jason Hartsell is a top notch service tech Exchange of information with regard to our needs, and when the work would be completed was quick and easy. Jason Hartsell is a top notch service technician. He borders on obsessive when it comes to diagnosing a problem, ordering the right parts and fixing the problem with utmost care to detail. He has worked on four vehicles for my fiancé, my daughters and myself. Infinity has my trust that the work will be done right, on time and in budget. More
We bought our 3rd Infiniti and love the treatment we received from this dealership and all of the other Infiniti dealerships we’ve been to for purchases/services throughout the years. received from this dealership and all of the other Infiniti dealerships we’ve been to for purchases/services throughout the years. More
We bought our Infiniti with the guidance of Jared. We love Infiniti’s and are happy with our car, the dealership and staff were wonderful! love Infiniti’s and are happy with our car, the dealership and staff were wonderful! More
Lake Norman provides quality service in a timely manner. Tyler shared the parts needing repair and shared in a professional manner. Infiniti provides quality service. Tyler shared the parts needing repair and shared in a professional manner. Infiniti provides quality service. More
I like lake Norman infiniti and will return again again for my repairs and maintenance work on my vehicle. Great dealership they do take care of you there. for my repairs and maintenance work on my vehicle. Great dealership they do take care of you there. More
LNI is the best dealer service facility I have ever experienced. From start to finish it is excellent. Their maintenance people do pin point trouble shooting and will relay that to the service consul experienced. From start to finish it is excellent. Their maintenance people do pin point trouble shooting and will relay that to the service consultant who fully informs the customer of the problem, the fix, cost and all involved. A customer can feel confident that the whole process is done right the first time. More