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Lake Norman INFINITI

Cornelius, NC

3.4
126 Reviews

20435 Chartwell Center Crive

Cornelius, NC

28031

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Showing 126 reviews

October 12, 2021

Jana is the best service advisor , Jaylen as is the best salesman , and Victor is the best service advisor manager. I have 4 cars , and trust me I don’t like going to any except Infiniti of Lake Norma More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana, Jaylen
August 10, 2021

Service consultant was nice and knowledgeable. Waiting area extremely clean. Just an overall great experience. More

by Phylford19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
July 16, 2021

Kobe is the nicest person you can work with. He is not Kobe is the nicest person you can work with. He is not the typical car salesman; he listens. I had limited time on 4th of July weekend. Kobe reac More

by Jsimulcik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kobe
July 11, 2021

Very courteous. Kept you informed as to your car problem. Facilities are very well kept. Everyone is very polite and willing to assist. Very good dealership More

by Lmcclary@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 10, 2021

Kristen Shope and Victor are excellent service writers. Exchange of information with regard to our needs, and when the work would be completed was quick and easy. Jason Hartsell is a top notch service tech More

by garyjamesking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Shope, Victor, Jason Hartsell
Jun 10, 2021 -

garyjamesking responded

Great service, top notch technicians

June 08, 2021

We bought our 3rd Infiniti and love the treatment we received from this dealership and all of the other Infiniti dealerships we’ve been to for purchases/services throughout the years. More

by Mlaube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
May 12, 2021

We bought our Infiniti with the guidance of Jared. We love Infiniti’s and are happy with our car, the dealership and staff were wonderful! More

by Carol Prendergast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Syverson
March 24, 2021

Lake Norman provides quality service in a timely manner. Tyler shared the parts needing repair and shared in a professional manner. Infiniti provides quality service. More

by Phyll1s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and maintenance team.
February 11, 2021

I like lake Norman infiniti and will return again again for my repairs and maintenance work on my vehicle. Great dealership they do take care of you there. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
February 05, 2021

LNI is the best dealer service facility I have ever experienced. From start to finish it is excellent. Their maintenance people do pin point trouble shooting and will relay that to the service consul More

by rocketman48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Bann, Service Consultant.
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