Lake Norman Hyundai

Salesman Tayler Green Tayler being a new salesperson was extremely polite and wanted to make sure he hadn't overlooked anything in regards to our transaction with purchasin Tayler being a new salesperson was extremely polite and wanted to make sure he hadn't overlooked anything in regards to our transaction with purchasing the car. If he needed to ask his manager a question he did. I believe Tayler is an asset to the sales team and will have a very successful career. More

Accent Took to long to be addressed. We had to go to customer service desk and ask to see a sales rep. Once helped it was a good experinxe. Took to long to be addressed. We had to go to customer service desk and ask to see a sales rep. Once helped it was a good experinxe. More

Very poor communication regarding pending warranty work For the past two years, I have suffered a "fool's paradise" regarding the bad communication offered by the Dealership. Over two years there has never For the past two years, I have suffered a "fool's paradise" regarding the bad communication offered by the Dealership. Over two years there has never been one phone call confirming my warranty parts were on hand to repair my Genesis. From tires to internal repair work, not one phone call to confirm my warranty work was in and please bring in my car. The last time, four months ago, they gave me a free oil change because the parts were never ordered. Today, four months later, still no phone call. My lease was expiring I was serious about rolling into the new Genesis 90, I met with the Genesis salesman, who made me look up my payoff, he was "too busy," I called him two days later, left a voice mail message, he never called me back about the new car, can you imagine? Needless to say, I went back to Audi and their tremendous service. As much as I loved my Genesis, Lake Norman Hyundai taught me to leave the car. More

Great group of people. Everyone in sales was very nice. Helpful but not pushy, which is exactly the way it should be. Will be coming back for scheduled service. Everyone in sales was very nice. Helpful but not pushy, which is exactly the way it should be. Will be coming back for scheduled service. More

Lake Norman Hyundai - Excellent I had an excellent experience purchasing my 2017 Hyundai Sonata Sport. Staff understood our needs and treated us exceptionally well - will come back I had an excellent experience purchasing my 2017 Hyundai Sonata Sport. Staff understood our needs and treated us exceptionally well - will come back for future vehicle purchases. More

Great experience Leased a car from Lake Norman Hyundai. Taylor took time to listen to me and hear about my needs. He was able to find a car for me that had what I ne Leased a car from Lake Norman Hyundai. Taylor took time to listen to me and hear about my needs. He was able to find a car for me that had what I needed at the price point I desired. I love it and will buy my next car there too. Former Honda and Toyota owner More

Excellant Jeremy Rawls was awesome to work with. He did not make me feel that I had to buy the vehicle that day he just made it so easy once I decided to do the Jeremy Rawls was awesome to work with. He did not make me feel that I had to buy the vehicle that day he just made it so easy once I decided to do the deal. More

What a joke You would think after buying a brand new car and leasing another that you would get excellent service. I chose this dealership from my great experienc You would think after buying a brand new car and leasing another that you would get excellent service. I chose this dealership from my great experiences in the past even though I currently live in SC. If you want a car salesman who's arrogant, rude and has absolutely no idea what he is doing Thomas is your guy. They come up with numbers from nowhere- prices higher than whats on the internet and try and trick you. Then when your salesman doesn't actually check into how much you owe on your lease and gives you bogus number, tries to pressure you into signing it.. you say no and he comes back with a number 2k higher because he didnt do his research in the first place. The finance manager is another unprofessional clown who looks like he just rolled out of bed. Also it gets better!! Their customer service agent Monet calls to ask how my experience was- acts concerned then never calls me back. Guess what.. I rode down to gastonia and they earned my 23k :) Seriously never do business with these people- they are why people hate dealerships and buying cars. More

My 6th Hyundai Will be a Hyundai owner forever. Love coming here for service. Everyone is kind, courteous, and friendly. Tom was very friendly, both my husband and I Will be a Hyundai owner forever. Love coming here for service. Everyone is kind, courteous, and friendly. Tom was very friendly, both my husband and I felt very comfortable dealing with him. He made us feel like he had our best interests in mind. More

Love my Sport! You dealership is very good in all ways, Also like I said earlier this is our 5th vehicle with Lake Norman. This should tell you how satisfied we are. You dealership is very good in all ways, Also like I said earlier this is our 5th vehicle with Lake Norman. This should tell you how satisfied we are. More