Lake Norman Hyundai

Good Experience! Everything went really well. I thoroughly enjoyed my experience. My salesman really went out of his way to make sure everything would go smoothly. Tha Everything went really well. I thoroughly enjoyed my experience. My salesman really went out of his way to make sure everything would go smoothly. Thank you!!! More

Highly recommend My husband and I love our new cars. We have brought two in less than a year from Darnell because he made buying a car so hassle free and easy. My husband and I love our new cars. We have brought two in less than a year from Darnell because he made buying a car so hassle free and easy. More

Come and see Russ Mann for the best car buying experience. I am very happy with my purchase. Please see Russ Mann. Really nice guy and they have fantastic sales team. Come and see them for best deals I am very happy with my purchase. Please see Russ Mann. Really nice guy and they have fantastic sales team. Come and see them for best deals More

Purchasing my new 2016 Tucson Limited.. I had a wonderful experience at this dealership. Everyone was courteous and friendly and informative. They bent over backward to be sure I was happy I had a wonderful experience at this dealership. Everyone was courteous and friendly and informative. They bent over backward to be sure I was happy. I'm so glad I went to this dealership for my purchase. I highly recommend them. I love my new Tucson.... More

Great car! We only went in to test drive with no real plans on buying anything but the salesman gave us a deal we could not refuse. We only went in to test drive with no real plans on buying anything but the salesman gave us a deal we could not refuse. More

would recommend everyone to Lake Norman Hyundai! My husband and I were so happy that Ricky was able to listen and help us with going from a finance to a lease. He was patient and understanding. The f My husband and I were so happy that Ricky was able to listen and help us with going from a finance to a lease. He was patient and understanding. The finance manager that helped us close out the deal was extremely friendly and explained everything thoroughly. Everyone at Lake Norman Hyundai greeted us and we felt at home! Loved the popcorn machine too!! :) More

Awesome and pain free Love the Genesis, the customer service was above average. Everyone treated my wife and I very professionally. Will recommend any one I know to purch Love the Genesis, the customer service was above average. Everyone treated my wife and I very professionally. Will recommend any one I know to purchase from Lake Norman Hyundai More

Horrible Experience I have had the worst experience I have ever had at a dealership here at Lake Norman Hyundai. I started the process on a Saturday, went back in on Sun I have had the worst experience I have ever had at a dealership here at Lake Norman Hyundai. I started the process on a Saturday, went back in on Sunday to finalize the purchase. The paperwork took forever, we sat there for 3 hours waiting. I finally had to leave and come back and then it was not completed when I came back. I received word that everything was ready on Monday, so I told them I would be there at 3:30. At 5:30pm I still hadn't seen the first paper to sign. FINALLY at 6:00pm I sat down to sign the papers. Once signed, I went out to get in the vehicle I was purchasing, a 2013 Santa Fe which I had test driven twice. I got in the car and started it and the check engine light came on. I told the salesman and they said that it was probably the gas cap that wasn't completely shut. Tried that, light still on. Then they said it was because it was just washed and moisture had gotten on the cables. That was not it either. They took it back to the shop to try to reset the light but it wouldn't go out. They brought the vehicle back out front and the light was still on and it was starting to smell like it was overheating. I then said I do not want this vehicle anymore, please shred my paperwork and give me my car back that I was trading in. One of the sales ladies said "oh, that is not going to happen." I called my husband who then talked to the salesperson and they indeed did shred my paperwork and gave me my car back. I really liked the Santa Fe and wanted to get it, however I did not want to purchase a 2013 vehicle that had only 34,000 miles on it with a check engine light on. The next day I sent an email to the finance person as well as the general manager thanking them for working with me and said that I really would still like to purchase a vehicle like that and to please let me know if they had another one or if one came in. I thanked them numerous times for working with me through the entire deal, even though I spent almost 2 entire days there waiting for them to complete the paperwork. It was also so incredibly hot inside the dealership, not sure if the a/c wasn't working or what was going on, it was miserable. After all this and my two emails, of which I never heard a word back from the General Manager, no one bothered to email me or call me to say they were sorry that all that happened. NOTHING.. no sorry, no hate that happened to you, NOTHING. I waited a week and after not getting a response I went to another dealership and purchased a vehicle within about 4 hours... nothing like I experienced at this dealership. The entire process was HORRIBLE. More

Great car I was really surprised that I had someone on the chat room at 3:00 am in the morning and she setup a sale person to call me as soon as they are availa I was really surprised that I had someone on the chat room at 3:00 am in the morning and she setup a sale person to call me as soon as they are available. I already have a SONATA 2011 limited and I like it but was thinking to test another cars. Glenn let us test-drive a limited and a sport 2.0 T that I spotted online earlier and I loved the quietness and dynamic of the new SONATA. This is really a really nice family car, roomy and comfortable. I also read lots of review online but honestly this is the best deal for the money I can get. The only thing I like to have without any upgrade is the apple carplay but I don't know if it is available with the 5.5 inch screen. More

What a great experiance I've had with Lake Norman Hyundai! Lake Norman Hyundai knows how to treat the customer right. My experience with them was fantastic. The whole team worked really well to get me in the v Lake Norman Hyundai knows how to treat the customer right. My experience with them was fantastic. The whole team worked really well to get me in the vehicle I wanted. I have already told many of my friends and coworkers about how great my buying experience was with you. After driving my new car around for the past 2 weeks since I bought it, I have to say, I Love my car. This is the 1st new car I've ever had and I'm glad I chose Hyundai. Thank you Lake Norman Hyundai! More