Lake Norman Hyundai

Alan Keatley is the best service advisor I have dealt with over the years - knew him at a previous dealership. He is very knowledgeable, and always makes sure my car has the service done that it needs. with over the years - knew him at a previous dealership. He is very knowledgeable, and always makes sure my car has the service done that it needs. He is never pushy and doesn't try to upsell maintenance that really isn't needed at the time. In addition, his cheerful personality makes him a pleasure to work with... More

I went into the dealership to buy a new car when I told them what I wanted they were pushy and constantly tired to upsell me. Then they provided a solution and get me a loaner car which was cheaper. The ca them what I wanted they were pushy and constantly tired to upsell me. Then they provided a solution and get me a loaner car which was cheaper. The car I put money down on ended up being sold 3 month before I bought it. They then upsold me yet again and they changed the car I was buying 3 times in one day with no explanation given. When I showed up the car had a dent in it and also was well over the mileage they told me it would be at. I was then informed they didn't provide loaner vehicles for service which very much made me question the purchase. None the less, I really liked the car and went into financing where they were rude and made it clear they lied about the warranty the car would have throughout my week of trying to buy it. This ended my experience with them. I have never felt a dealership was less trustworthy in my entire life the absolute and utter lack of respect for how business should be done is apparent. I have never been blatantly lied to so many times before when making a huge purchase like a new car. I would never want anyone to have to deal with this dealership. I have never written a negative online review before this but how I was treated at this dealership was so bad that I almost had to. More

low pressure sales along with a streamlined buying process was a refreshing change and much appreciated. Everyone we worked with was very courteous and knowledgeable. process was a refreshing change and much appreciated. Everyone we worked with was very courteous and knowledgeable. More

Chris Rooney is terrific. LKN helped us get a great car, Sonata SEL Plus at a fair price. Very professional, understanding and competent. Highly recommend them. BobT Sonata SEL Plus at a fair price. Very professional, understanding and competent. Highly recommend them. BobT More

I would let a shade tree work on the car before I take it back there,778.00 dollars for a ignition switch for a 2006 azera back there,778.00 dollars for a ignition switch for a 2006 azera More

Working with Jake was an absolutely pleasure. I would highly recommend working with him to help you find your next vehicle. He went above and beyond to help me find the right car and helped to resolve an highly recommend working with him to help you find your next vehicle. He went above and beyond to help me find the right car and helped to resolve any issues or concerns. He was extremely patient, friendly and overall great to work with! Thanks for everything Jake! I truly appreciate all that you did to help me! More

We are clients since this year. Richar Marsh took care of us and from the first moment his attention was exceptional. He gave us all the guidance we needed and helped us at all times. Then the attention wit us and from the first moment his attention was exceptional. He gave us all the guidance we needed and helped us at all times. Then the attention with Jordan Ouellette was very pleasant. We highly recommend them. More

I had recently purchased a 2021 Kona from Lake Norman Hyundai. Adriene was wonderful to work with. She is very friendly, knowledgeable and helpful through the entire purchase process. I love my new CRV! Hyundai. Adriene was wonderful to work with. She is very friendly, knowledgeable and helpful through the entire purchase process. I love my new CRV! Thank you Adriene! The car maintenance department was equally very helpful and friendly when I needed to visit due to a construction nail being imbedded in my tire. I will definitely be back for all my maintenance needs. More

Waste of time! Dealership is a joke. Bought a car in July that ended up having a check engine light on THREE HOURS after I got it, fast forward to November after calling multiple times throughout the months that ended up having a check engine light on THREE HOURS after I got it, fast forward to November after calling multiple times throughout the months and still no resolution to fix my car. So asked to trade it in and get what I paid for the car and get one that didn’t have a check engine light on.... was told absolutely not a problem BY THE OWNER! And once I got there and paperwork was drawn up they gave me $3K less than I paid for the car! Don’t waste your time!! More