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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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January 08, 2024

My visit was a good one even though the service technician or someone lost my lug nut lock. Thankfully when I notified my service advisor, Jordan he located it for me. Overall the service was grea More

by Jhmgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 11, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2024

Jacob was professional, courteous and competent. Felt like working with a luxury brand. Great experience. Thank you. More

by WHITEWATERDIAMONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2024

Great customer service service rep very knowledgeable very experience explained everything in detail Even though the pictures of trouble areas address parts that were changed were saved so that I can se More

by spunk149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2024

Tom in SERVICE was a pleasure to deal with. Really smooth process and really nice facility More

by tjlennon28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom - Service
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Jan 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2024

Thomas did an excellent job keeping me informed and he made sure everything was perfect More

by ccompton1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jan 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2024

Very proficient and knowledgeable staff. Service Advisor Dane went above and beyond. Would definitely recommend. It was refreshing to see customer service still exists! More

by tiffanysimpson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lake Norman Chrysler Jeep Dodge!

January 07, 2024

The team had great service and good communication throughout the process. Will use them again More

by corybachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 06, 2024

Great experience, first experience with LKN ram- happy I chose to purchase a ram with you. More

by chrisaugone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua service advisor
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Jan 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 06, 2024

Prompt and friendly service! The service department was very busy but did not create a delay in servicing my Jeep. More

by wbanderson354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2024

No issues at all, good service not mechanical and personal. No worries taking my car there More

by jcgould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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