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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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September 01, 2023

Prompt service, good communication. Fair prices. Ready when promised. Sal was great. Very convenient location. More

by brettandcindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, we appreciate your positive review about your recent experience with us! Brettandcindi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Dane was great and did well. Jason shop foreman was great as well. All concerns were addressed. Timely considering repair. More

by gm0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Work started on time and was finished quickly. Parts are ordered and awaiting a return trip to complete. More

by jleach333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pugh
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Needed to bring my car in 4 times to change a headlight with 3 appointments More

by MIKEMETS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christa Cook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Mikemets62, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (704) 896-3800 at your earliest convenience and we will do our best to resolve this with you.

August 31, 2023

Kelley was very helpful and nice. She let me know when the car was about to be finished so I could get ready to go. More

by cochrane.darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Sep 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 31, 2023

Dane is Service is an amazing advisor. Hands down the best advisor I have ever dealt with. He’s honest and a stand up person. More

by Chase09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

Great service and a great overall experience. Staff was friendly, polite and met my needs. More

by jeffcrum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

They were awesome I got my car back in less than a hour and they were very helpful More

by raymondgallenojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2023

Very professional service! My servive advisor is very easy to work with and trustworthy. I highly recommend this place More

by nick.elhini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Nick, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Thanks for the recommendation, and have an amazing day!

August 31, 2023

Jason Preston handled my vehicle very well and in a timely manner and took care of everything that was suppose to be fixed. He called and let me know when to drop off and pick it up. More

by kfaith4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

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