Lake Norman Chrysler Jeep Dodge Ram - Service Center

This was the only dealership that wudl go above and beyond for me when the used Cherokee we bought was missing the wheel locks and I had a flat tire. David, in the service department, went out fo his beyond for me when the used Cherokee we bought was missing the wheel locks and I had a flat tire. David, in the service department, went out fo his way to stay in touch and help with the problem. He was so nice, knowledgeable, quick to respond, and communication was awesome. 10/10!! More

Lake Norman Ram has a new beautiful new facility and did a fantastic job maintaining my truck. From check in to finish kept me informed of the progress. a fantastic job maintaining my truck. From check in to finish kept me informed of the progress. More

We have been buying cars and servicing them at this dealership for the last 22 years and always have been extremely satisfied …. love the new facility ! dealership for the last 22 years and always have been extremely satisfied …. love the new facility ! More

We are so happy we made the change from Hendrick. Your dealership actually answers the phone and is immediately responsive to customers. Jacob our advisor was very professional and kept us informed p Your dealership actually answers the phone and is immediately responsive to customers. Jacob our advisor was very professional and kept us informed promptly and even went above and beyond to get our Jeep done the same day. He also had the Jeep washed which was a wonderful surprise. More

Everything was good with my service appointment. I did not see my advisor in the list. I would rate with the highest ratings as well. I did not see my advisor in the list. I would rate with the highest ratings as well. More

This dealership has exceeded my expectations on more than one occasion! The service department is on point and I highly recommend them. one occasion! The service department is on point and I highly recommend them. More

good,good,good. good,good,good,good,good,good,good,good,good,good,good,good,good good,good,good,good,good,good,good,good,good,good,good,good,good More

Polite service. Very informed in this visit. Kept me in the loop throughout the process. Notified me when done. Clean bathrooms and nice waiting are. Very informed in this visit. Kept me in the loop throughout the process. Notified me when done. Clean bathrooms and nice waiting are. More

Services were great and the service rep kept me informed. Only negative is that you don’t have a master key for lugs as could not find mine and cost me a lot to replace the studs that had to b drilled. Only negative is that you don’t have a master key for lugs as could not find mine and cost me a lot to replace the studs that had to b drilled. More

I was dealing with water leak on my truck for over year, Dane Sonnenberg went above and beyond with the service. A year fighting with this situation and he fix the whole situation in a week. Excellent from Dane Sonnenberg went above and beyond with the service. A year fighting with this situation and he fix the whole situation in a week. Excellent from Dane, really appreciate your service. More