Back

Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

Sort by
September 08, 2023

I really thought that Breanna in the service department was amazing! She was upfront about cost and super friendly. More

by bdeboise1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2023

Our liaison Christa made our experience at Lake Norman Chrysler top notch. Not only did she answer all of our questions, but she also contacted our extended warranty company and facilitated a smooth trans More

by SHOOTERDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2023

I travel 30 minutes past another Jeep dealership to come to this one because I appreciate and trust the service I have received here. More

by cjohnson470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana service advisor
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality service. We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2023

Great customer service, punctual, great communication, very empathetic on situations. Jacob is a great advisor and I will continue to my business with More

by fussellaustin362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to learn how we could get to a 5- star review. If you are willing to give us another chance, please reach out to us at (704) 896-3800 to speak to our manager directly.

September 07, 2023

I had great service! And all of the people are great and helpful. No complaints. More

by MACHILLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2023

The service was quick and effective. Nicolas always does a great job ensuring I know the level of detail and time it will take to complete my service. More

by ARBEEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2023

Professional and prompt efficient friendly and always ask is there anything I need to just let them know More

by PEELE211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 06, 2023

Great service I will be back in the future for all of my needs. Thanks More

by devilsblu55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

They took care of me and ensured that I was comfortable during my wait. Top service as usual. More

by neal.eley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

I was pleasantly surprised to find the service department open on Labor Day and was grateful to have the battery on my 2020 Pacifica replaced in a timely manner and ready to go with no appointment. More

by bobward1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

...
49
...