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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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September 10, 2023

Chuck was easy to talk to and was able to work with me to get my truck serviced More

by FIFTY8VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 10, 2023

Excellent experience with the service advisor. Timely, knowledgeable, communicative, and had a customer first approach More

by james.harnage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello James, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 10, 2023

Took my Gladiator in for a recall check and service was very pleasant and quick. More

by CAROLINE.PARMITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 10, 2023

Always do the work requested in reasonable amount of time. The staff always is courteous More

by jonizee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

September 09, 2023

If I take the time to make a reservation for a simple oil change, then the dealership should respect my time and not take an hour to perform a 15 minute service because they have a lot of walk-ins More

by lkaplan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2023

Jacob set expectation during my visit to service department. He was through and knowledgeable of the service need for my vehicle. More

by ADRIAN.STEWARTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Adrian, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2023

Lake Norman Chrysler service department and service representative who handled the service of my car were very professional and informative. More

by robertbor1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2023

I brought my car for check. But unfortunately I got a wrong diagnostic about it More

by ammar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelley
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Ammar13, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to us at (704) 896-3800 so we can work towards a resolution.

September 08, 2023

Christa did a great job getting my vehicle in and repaired, my thanks to her for her effort. More

by PHILLIPSMAIL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2023

Very friendly and courteous. Check-in was extremely quick. Communication was excellent. Work completed in a timely way as promised More

by bmpl67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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