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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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September 14, 2023

Excellent service from the staff, great communication and professional staff. Waiting for information from service department on tires cost. More

by Paul Lyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Paul Lyon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

I was pleasantly surprised by the dedication Sydney gave towards solving several issues on my Jeep Gladiator. It’s rare to experience the level of customer service I received. I’ve had a few, less than posi More

by Chad Gammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Trexler
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Chad Gammon, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2023

Christa was amazing, one of the best dealership experiences ever she helped my get everything done in a very timely manner. As I am from out of town and only had one day off. More

by Gregory Stephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Gregory Stephenson, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We hope to see you soon!

September 13, 2023

Bringing my car in for service I feel very secure that it will be done quickly, and correctly.... Kelley was awesome.,. friendly and courteous and kept me informed. More

by rmwhaleyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
Sep 16, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Rmwhaleyjr, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 12, 2023

great overall experience and I would recommend anyone go looking for a new vehicle for the family More

by dnv1203
Recommend Dealer
Yes
Employees Worked With
Gary Whitbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Dnv1203, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2023

Worst service center ever! They ruined my vehicle’s paint, returned my car to them 3 times to have it fixed but ended up ruining my car. I will definitely file a complain again More

by ellison.lomibao.febreo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Curatolo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Ellison.lomibao.febreo11, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 896-3800. We look forward to hearing from you.

September 12, 2023

Truck came in for a key fob replacement and a recall. Both was completed properly... More

by lwright12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 12, 2023

Service was excellent. I came in for an oil change and tire rotate and didn’t have an appointment. They literally had me in and out in a jiffy. I hung out and had a cup of More

by cdurso2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Cdurso2003, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

September 12, 2023

They were able to get me in even though I didn't have an appointment and they got my vehicle done faster than the quoted amount of time they said More

by sting91570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly from service
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Sting91570, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2023

customer service was great and also very efficient. Let me also add that service center is always clean and very welcoming. More

by cloudtony49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Cloudtony49! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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