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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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September 15, 2023

The service is STELLAR! !! I always feel valued as a customer when I bring my vehicle for service no matter what the issue is. My person is very attentive, polite, and accomm More

by nikital.gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2023

The service department quickly identified and addressed the problem, completing the resolution earlier than expected. More

by yonishm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 15, 2023

Made this experience great the waiting room was clean and the snacks were tasty and Jacob kept us updated via text More

by west8718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 14, 2023

Very professional and nice space. Jacob was such a great member and provided excellent customer service. It did take a little longer than expected but thats alright. More

by ftamxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Ftamxo, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2023

I had an issue with a tire consistently losing air on a recently purchased vehicle. After a couple of discussions with management, the dealership replaced the tire resolved the issue. It was not a perfect More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Koenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes McCullar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanisha Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Kevin, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Timely appointment. Work completed promptly and definitely improved brake performance. Appreciate the service attendant keeping me informed throughout. More

by jesse.garringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jesse.garringer! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Thank you for helping getting my 2002 jeep lifted and death wobble solved. Carolina customs did a fantastic job. Ty and Darrel are absolute champions. More

by LOWEND78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Customs
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2023

Fast and easy got my truck done in one day! Really appreciate it. Thanks to the whole team. More

by DUSTIN.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Dustin.taylor! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

September 14, 2023

Brought my Jeep in for a software update/recall. Didn't take long at all. I was kept updated and was out in no time. More

by perryhayes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2023

Dane is always very helpful and the reason we moved everything to this dealership for service! More

by cindywalley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Cindywalley01, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you have any further questions, please give us a call. We're always happy to help!

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