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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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February 06, 2024

Most expensive oil change I’ve ever experienced! $91 after $10 coupon for a 2.0L engine. Must need money to pay for that fancy new building. I want be back! More

by bteague50
Recommend Dealer
No
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi there, we were unable to find your information in our system. We would like to get some more details about your experience with us please contact our customer service manger Claudia Soto, at csoto@parksautogroup.com.

February 06, 2024

Honest, helpful and straightforward service group. I will be back for any service work that I require in the future More

by njhawk71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, thank you so much for the positive review! We look forward to your next visit! Take care!

February 02, 2024

Very professional and knowledgeable about my vehicle willing to go above and beyond what I had scheduled to have done they provided information about services that I need to in future I will not take my More

by kevinwilhoit26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

February 02, 2024

Great customer service, my service representative really took care of me! Very happy with my service! More

by kanisa.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Kanisa, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

Service rep was great to work with . Kept me informed of progress . Listen to customers concerns and provided high quality service. More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Straughn
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Feb 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2024

Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

by angela.richard5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

February 01, 2024

Prompt, courtesy and skilled staff made for a seamless visit when arriving for an oil change. More

by cjohnson470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 01, 2024

Lake Norman Chrysler Dodge Jeep Ram and (Nick Guidi) are the best, Nick took me through my problem step by step and guided me down the right path to get my Truck back as quick as possible, Thank you Nick More

by royalwulff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

January 31, 2024

This is a very very very very very every very very very fine dealership. Good More

by Tjtaylor48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Service department worked very hard to identify the issues with my truck and insure it was taken care of and repaired in a timely manner. More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Straughn
Report | Print
Feb 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Allen, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you have any further questions, please give us a call. We're always happy to help!

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