Back

Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

Sort by
October 02, 2023

Very professional and courteous service. Jacob was very helpful and answered all my questions,will recommend dealership to family and friends More

by robert.burgess5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2023

I'm having some issues with my vehicle. I was told that I should had requested a service that was not recommended to me. I've been to the service center 8 times in 1 year and still have iss More

by jabisenhour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Whitbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jabisenhour, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to Brian Johnson at (704) 896-3800. We look forward to hearing from you.

October 02, 2023

Very accommodating. Everyone was very pleasant and easy to work with. We were very pleased. More

by kkcpunkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2023

Outstanding customer service by Christa. Detail, knowledgeable, professional and friendly. Helped us all the way through the process and had our vehicle done before promised. More

by freemancl2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2023

Outstanding customer service. My car was repaired and returned cleaner than we dropped it off. More

by SHOOTERDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 01, 2023

figured out where my leak was and told me what i needed to replace. very nice More

by christian.b.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2023

They have been great and have taken care of all services that my truck needed More

by rickcardenas1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Trexler
Oct 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Rickcardenas1978, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

October 01, 2023

Nick took care of me and my jeep needs in the service dept! I will be back. More

by DAVIDRICHARDSON923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Davidrichardson923, we are so happy to read such a great review about Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

October 01, 2023

Have been going to this dealer for over 10 yrs. and have had no problems as service is excellent!! More

by jlstevenson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Presti
Oct 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Jlstevenson45, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2023

Basic service: Oil change, multi-point inspection, tire rotation and state inspection. Everything went smoothly. More

by kcgreen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget her name, but she was very helpful.
Oct 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Kcgreen! We're so happy we were able to help you out! Thanks for taking the time to leave us this information about your recent visit. Take care!

...
39
...