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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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October 19, 2023

My experience has always been good with Lake Norman Chrysler Dodge services department. Great job More

by curbeam88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 19, 2023

Love Sells dep did not like service dep mike bolity is number 1 in my book and I will deal with him on next truck More

by ROGERDMETCALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Rogerdmetcalf, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2023

Sales lead Maggie is outstanding. Always willing to work with you to close the deal. More

by mknightcon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Mknightcon, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! Thank you so much again for your feedback! We hope you have a great day!

October 18, 2023

Excellent Service, Great Customer Service. Service advisors were very thorough and made me feel like I was in the loop throughout my visit. More

by carternash13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2023

Chuck was very accommodating and friendly. He provided all of the services I requested and helped me understand what was needed. More

by benjamenramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2023

Friendly staff, great service, wifi, and complimentary snacks and drinks. What more could you ask for? More

by M.LINGNER
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

M.lingner, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge!

October 17, 2023

Always very nice and doesn’t harass me to get other services done that isn’t necessary like other places do! I definitely appreciate that! More

by jallen3390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

October 17, 2023

Let’s just say, I will keep bring both of my Jeep’s to the service dept. More

by larryj420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJeness
Oct 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your Jeeps, continued business and review.

October 16, 2023

Staff is always pleasant even at their busiest service times. They are very communicative on updates throughout the time you are with them. More

by kdunworth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Service department was terrible. Unhelpful and dismissive. After more than 15 years, and multiple vehicles with them I am no longer a customer. It was a terrible experience and I wil More

by mallory.haffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Lake Norman Chrysler Jeep Dodge

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