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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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October 28, 2023

Crista and her manager were great and patient. I had my car in several times and the got it taken care of and offered great customer service. Thank you for your help! More

by armendafallon
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 26, 2023

This dealership have great service & they make sure they get you, your vehicle back in a timely manner well definitely recommend them to anyone. It’s worth the 40 minute drive !! More

by pralowe.grier18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 26, 2023

After performing a simple service on my vehicle, they rinsed the body without asking me and the water drops stained the paint, the protective paper of the carpet and the plastics from the seat did not re More

by boris-valladares
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (704) 896-3800.

October 26, 2023

Everyone was polite and professional when they took my truck to service it. The service was completed in a timely manner and I was notified when it was complete. As always a great visit. Thanks again. More

by racia17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

October 25, 2023

Nick is great with communication and keeping me inform of what is going.with my vehicles. Always pleasant to deal with. More

by Rick.lehoe
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Rick.lehoe responded

Nick is always great to deal with.

October 25, 2023

Breanna was amazing love her. She made sure I was taken care of every visit. More

by chisholmlatifiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Oct 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

October 25, 2023

Brand new dealership is very nice and it is easier to get in and out of vs. the old dealership. More

by ppotts915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review of our new dealership! We are glad you found ease getting in and out of this location. We hope you have a great day!

October 25, 2023

I called ahead to make sure that part was in. I did not call Jacob, with whom I had worked with earlier. The person with whom I spoke told me the part was in. I drove 1:20 minutes only to have to More

by stockurpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for you honest review of your experience with our Service tema and call center. We will be speaking with our entire team to ensure this situation does not continue to happen. Thank you for bringing this to our attention.

October 24, 2023

The scheduling was easy and the service writer was very helpful. He made some suggestions but was not pushy. I was in and out relatively quickly. More

by gsevatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and a great review! We look forward to working with you more in the future!

October 23, 2023

Great and fast service. Service writer was very professional and would not think twice to go back . More

by gprodzevik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review

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