Lake Norman Chrysler Jeep Dodge Ram - Service Center

Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in axle was replaced and had to wait an extra few days to get the right one in More

Dropped off mine Jeep Gladiator for service which that part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. More

The staff was very welcoming and professional. I had a great experience and the service was outstanding. I had a great experience and the service was outstanding. More

Good people, very knowledgeable, a little confusion about warranty work and getting the job done right the first time warranty work and getting the job done right the first time More

In December 2022 we had a water pump replaced. Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil changes. In March of 2024 we had to return the car to the dealer because the water pump was leaking. Either a defective part or poor workmanship. While at the dealer, they provided a report indicating the need to immediately replace the radiator and engine mounts. We did not have that work done at the dealer, and took it to an independent repair shop. The shop did a pressure test on the radiator and found no problems. They also found engine mounts to have normal wear. Clearly, the dealer was trying to sell us repairs not required. I will tell anyone who listens to avoid Lake Norman Jeep and will not take my vehicle there again. More

Very good work and where very friendly and able to work with me with getting such a big job done. with me with getting such a big job done. More

Truck had a lot of warranty items to be done. With receiving a loaner we able to get it all completed With receiving a loaner we able to get it all completed More

Brian was amazing to work with. He help me out with DPF issues on my truck. Communication was excellent, even in the weekend he was checking in to see how truck was running. Definit He help me out with DPF issues on my truck. Communication was excellent, even in the weekend he was checking in to see how truck was running. Definitely the best service department I’ve ever dealt with and I travel all over the U.S. More

Beat place to buy and service my Jeep and husbands Ram truck. Thank u to David Farley. He has sold us 3 Jeeps, 3 Ram trucks, and a used Kia Forte for our daughter. Awesome service department as well! Can truck. Thank u to David Farley. He has sold us 3 Jeeps, 3 Ram trucks, and a used Kia Forte for our daughter. Awesome service department as well! Can make online appts with no hassle and apps are honored in timely manner. If not they uber u home til it's ready! Love Josh. He has serviced our vehicles many times and has been very attentive, as well as knowledgeable and truthful. Thank u guys!! More

Excellent service team. Considerate of my time. Keeps me informed of cost of repairs and the reason for them. Considerate of my time. Keeps me informed of cost of repairs and the reason for them. More