Lake Norman Chrysler Dodge Jeep Ram

We first visited this dealership a week before we actually bought our Dodge Dart and although you have to get out of your car to look at the the vehicles, we were pleased with the fact that we were a actually bought our Dodge Dart and although you have to get out of your car to look at the the vehicles, we were pleased with the fact that we were allowed to wander around and look at cars without being bothered. At another dealership we visited that day, I told my husband not to even stop the car because there were so many employees standing around waiting to pounce. We came back a week later to try to figure out what we could get for a trade-in on my Dodge Durango and asked Maggie for assistance. We mentioned that we were interested in purchasing a Dodge Dart but were trying to decide whether to sell the Durango ourselves first or trade it in. While there we test drove a couple of the Darts. Maggie was very knowledgable and was able to answer any questions we had. After driving both cars, we decided pretty quickly which one we were interested in. We had an idea what we would accept for a trade-in on my Durango as well as what type of payment we were looking for. Maggie kept working with us until we were able to reach an agreement that was satisfactory. A big selling point that this dealershhip has going on right now is that they offer free oil changes for 2 years and free tires for life. We drove home that night with my new Dart and have been enjoying it ever since. More

Working with Sam was a pleasure. He was very helpful and knowledgable about cars and inventory. He asked what kind of car we were interested in, what extras we would like, price, etc. He never rushed us a knowledgable about cars and inventory. He asked what kind of car we were interested in, what extras we would like, price, etc. He never rushed us and answered every question. He offered to help us customize our computer system and suggested to us to come in at any time for assistance. Sam is great guy and would definitely ask for him on future purchases. Another employee we worked with is Christina. She is very knowledgable in the financial area and worked with us in getting the best financing within our game plan. Christina had good suggestions and we know we were in good hands. In your service department, we have worked with Chuck and find he is understanding and always helpful getting our needs taken care of. Needless to say, Lake Norman Dodge is an outstanding dealer and we will continue to buy our cars from you. Thanks for standing behind all your sales. More

I recently bought a 2013 Jeep Rubicon thru Maggie Carrigan at Lake Norman Chrysler Jeep Dodge Dealership. I had been thinking of purching one for about a year, and finally took the step. Had previous Carrigan at Lake Norman Chrysler Jeep Dodge Dealership. I had been thinking of purching one for about a year, and finally took the step. Had previously owned three 4-runners over an eighteen year period, and wanted a change. I still needed a vehicle to handle town driving, off roading, mountains and snow. Plus I have 2 large dogs to drive around. Maggie was very helpful with the test drives, and knowledgeable on all aspects of the Rubicon. It took some time, but she did find the vehicle with everything I wanted, and willingly made a couple of changes for me. Thank you for the great customer service! More

My husband and I recently purchased our wedding gifts to each other at Lake Norman Chrysler Dodge Jeep Ram; and we couldn't be more thrilled and satisfied with the exceptional customer service we received! each other at Lake Norman Chrysler Dodge Jeep Ram; and we couldn't be more thrilled and satisfied with the exceptional customer service we received! We were referred to Maggie by my family, and were originally looking to upgrade from my Jeep Patriot to a 2013 Jeep Cherokee. However, while walking amongst the dealership's huge inventory my husband found and fell in love with a 2012 Dodge Ram. After finalizing all details with my shiny new Jeep, we went ahead and finalized all details with his tough new Ram; Maggie took such great care of us and we just couldn't resist the below market pricing we were given! It's been almost two months, we drive a lot, and we both have had our first experience with the Service center; I can honestly say the exceptional customer service continues long after purchasing our vehicles and driving off of the lot! My husband and I will definitely return to Lake Norman Chrysler Dodge Jeep and Ram to continue purchasing our vehicles; as well as will always refer our friends and family! More

Maggie was wonderful. Very knowledgable about the car that I wanted and worked hard to get me the deal I wanted. Thank you so much! that I wanted and worked hard to get me the deal I wanted. Thank you so much! More

Carey Holder was an excellent salesman. He was fun to be around, funny, knew a lot about the car, and the questions he didn't know he asked other salesman for the answer instead of making one up. He made fo around, funny, knew a lot about the car, and the questions he didn't know he asked other salesman for the answer instead of making one up. He made for a pleasant buying experience and we were able to make a deal on the same day of visiting the dealership, even though I had known nothing about this car beforehand. If anyone gets Carey, they will have a good experience!! More

The entire staff was very pleasant, courteous, and willing to help in any manner needed. I am very appreciative of the knowledgeable assistance Nathan gave me when I first arrived, the friendliness of willing to help in any manner needed. I am very appreciative of the knowledgeable assistance Nathan gave me when I first arrived, the friendliness of Mark during the sales process, and the extra effort and attention Brian gave me while going through the financial process. An issue occurred shortly after purchasing my jeep and Mark came through with a positive solution. I did leave paying more than I had hoped for but I am quite happy with the quality of vehicle I received. More

Tony went above & beyond the call. He was patient, Tony went above & beyond the call. He was patient, informative,kind,and enthusiastic!!!! Christina was also very nice and knowledgeable. Great expe Tony went above & beyond the call. He was patient, informative,kind,and enthusiastic!!!! Christina was also very nice and knowledgeable. Great experience at Lake Norman!!! More

Great Experience. I have purchased several vehicles from this dealership, and the experience just keeps getting better and better. Very friendly staff. Tony Williams and Russell Owen were very easy to deal this dealership, and the experience just keeps getting better and better. Very friendly staff. Tony Williams and Russell Owen were very easy to deal with. They listened to me and didn't try the usual "sales techniques" on me. They were upfront and honest, and made my car buying experience a joy. More

This dealership is AMAZING how they treat you like family , upon ariving they take soooo good care of you and your vehicle , they answer all your questions , treat you with respect , overwelming kindness and , upon ariving they take soooo good care of you and your vehicle , they answer all your questions , treat you with respect , overwelming kindness and frendly , they have a great kids room , comfy waiting room , and so much more , whey won us over 100% we are very happy customers , and WILL be beck to buy a new vehicle from them , I only wish we had bought our 2012 caravan from them ! The next new car will be ! they truely do everything they say in there advertising ! many times over ! 5 stars ! More