Lake Keowee Ford

2017 Ford Explorer Recall. Great service and great job on my car!! Alan Barkley was very friendly and knowledgeable and worked with me on getting my car fixed. I will come back Great service and great job on my car!! Alan Barkley was very friendly and knowledgeable and worked with me on getting my car fixed. I will come back again... More

Recall of Mustang and F150. From the initial phone conversation until the work complete. Excellent service. Even one of the service men came back as he was leaving on Friday an From the initial phone conversation until the work complete. Excellent service. Even one of the service men came back as he was leaving on Friday and took care of me leaving my truck for the recall to be taken care of on Saturday. Much better service than before. Thanks! More

Fast Service I dropped off my truck for “The Works” service on my way to work and I received a call advising it was ready for pick-up before I got there. Fast serv I dropped off my truck for “The Works” service on my way to work and I received a call advising it was ready for pick-up before I got there. Fast service and great price. Work done as promised. More

Heater Core Replacement Don't go to Lake Keowee Ford. Lake Keowee charges $140 per labor hour, and Anderson Ford charges only $120 per hour. The service was to replace my hea Don't go to Lake Keowee Ford. Lake Keowee charges $140 per labor hour, and Anderson Ford charges only $120 per hour. The service was to replace my heater core. Three places of the trim were not assembled back together correctly, and one trim piece was cracked. Lake Keowee also damaged the exterior paint job on my vehicle during the service, which delayed vehicle delivery by four days. Stay away. More

Scammed me on extended warranty, And charged me $1900 Purchased 2019 F250 Lariat on 04/09/2019, 1st off my truck was detailed ,But my 5 year old Grandson could have done a better job, Even has some numbe Purchased 2019 F250 Lariat on 04/09/2019, 1st off my truck was detailed ,But my 5 year old Grandson could have done a better job, Even has some numbers written on the wheels with marker, That does not want to come off. The main problem is that when I got home and reviewed my contract, There was an extended warranty added for $1950 which increased my payments. No one at any time ever offered or went over any extended warranty (sales person nor person doing paperwork) I have purchased many vehicles in my lifetime and I DO NOT EVER PAY FOR ANY EXTENDED WARRANTY NOR DO I ASK FOR ONE. My signature is on the paper but it was presented to my as if that was my warranty that came with the truck from the factory. NEVER was money discussed.I trusted the staff to be thorough and guide me but I was wrong, Also on the portfolio contract it states that if no coverage is selected in the 1st box than it will be for powertrain coverage, 5 year 60000 miles. The ford Diesel already has 5 year 100000 mile warranty so why would I have purchased a warranty that I could not use. There is nothing checked off in the 1st box. Upon finding this out, I called sales person who passed me off to paperwork person. He was more interested in me not giving a bad review that he even asked me to not fill out review if it was going to be bad. so it did not go against salesman. I am thoroughly disgusted with your dealership and will possibly pass this on to the BBB. I guess thats the thanks that I get for spending $64000 More

funny solution to not so funny issue The issue was with my GPS after updating the SD card in the Navigation system. The issue was diagnosed and remedied within an hour. The master syste The issue was with my GPS after updating the SD card in the Navigation system. The issue was diagnosed and remedied within an hour. The master system had to be reset, (kinda a pain b/c all addresses and radio station presets had to be re-set, then the car had to be driven in figure 8s around a parking lot to recalibrate the GPS compass. More

Awesomeness Everyone was very nice and helpful. I asked a lot of questions, and Drake was very patient with me and answered them all. The finance gentleman was al Everyone was very nice and helpful. I asked a lot of questions, and Drake was very patient with me and answered them all. The finance gentleman was also very patient with me and explained all out very well. More

Oil change Best Ford dealer ever. I will return there and deal with them. Thanks again for the opportunity and I look forward to seeing you and your employees ag Best Ford dealer ever. I will return there and deal with them. Thanks again for the opportunity and I look forward to seeing you and your employees again. More

Excellent Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easi Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easiest I have experienced. More

lied to and want fix vehicle We purchase a 2017 Ford focus on march 28th, the salesman and finance manager said we would get a car fax report we never got it, during our conversat We purchase a 2017 Ford focus on march 28th, the salesman and finance manager said we would get a car fax report we never got it, during our conversation we were told know issues with the car we purchased. After a week of driving we found the transmission acting up, so we called to get car looked at it took 3 weeks to get the car in, then in a day they said it was fixed, got the car back and same issue so we returned to get it look at, the mechanic road with us and told us it was transmission flutter and all of them did it and Ford wouldn't fix it until it got above a certain level and ours wasn't at that level, so i wanted to speak to the manager and they gave me Randy who was great at explaining things to me but it didn't fix our car, it will probably mess up when warranty is gone. He brought me the report out and showed me where this car was in shop at 7900 miles with the same issue, if we would've gotten our report before purchase we wouldn't have purchased it. so we were lied to. Know one else has contacted me about this issue and im disappointed. I want it to be known I will never purchase another car from these guys, all they care about is a sale not honesty. i will share with everyone I know how we were treated and lied too. And to top all this off the gentlemen in the shop the parts counter guy was a complete jerk to my girlfriend as well as me, his name was Allen if you care to know. This was the worse experience ever buying a vehicle. More