
Lake Keowee Ford
Seneca, SC
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Very disappointed with delivery of the vehicle We arrived at the appointed time with everything we were to bring including 2 trade in vehicles that were much cleaner than the new vehicle we were pu We arrived at the appointed time with everything we were to bring including 2 trade in vehicles that were much cleaner than the new vehicle we were purchasing. The purchased vehicle was supposed to have a bed liner which was not installed. The dealership had 4 days to get the vehicle ready for customer pick up. The vehicle had mud spots all over including the bed and running boards . Inside the vehicle had not been cleaned and mud and dirt was on panels and carpet. The salesperson told us he had taken it back twice to get cleaned, but to no avail. Chris our sales person did the best he could and he was very helpful and courteous. Negotiating for this vehicle was very easy and I was very impressed with Steve's quick response. Everything was first class until we picked up the vehicle. Although the dealership agreed to pay for the bed liner, it has imposed an imposition for me to try and get this completed as I don't plan on staying hours to get it completed. More
Ford Explorer recall work Had my Explorer in for a Ford recall related to the rear suspension. Garrett coordinated the work. Friendly and personable, Garrett kept me informed a Had my Explorer in for a Ford recall related to the rear suspension. Garrett coordinated the work. Friendly and personable, Garrett kept me informed about the work progress. Important to note that my car had the problem that was the reason for the recall More
Wonderful!!! We had a wonderful experience at Lake Keowee Ford! The dealer was top notch and very cordial. I suggest everyone to make the trip to beautiful Lake Ke We had a wonderful experience at Lake Keowee Ford! The dealer was top notch and very cordial. I suggest everyone to make the trip to beautiful Lake Keowee to buy their Ford. More
The works Fast and friendly customer service. They did a great job and performed the service at the expected time they said my vehicle would be finished. Fast and friendly customer service. They did a great job and performed the service at the expected time they said my vehicle would be finished. More
Just as happy with the service as with the Explorer I arrived at my appointment time, and Cody took possession of the car almost immediately. He kept me informed about the progress they were making for I arrived at my appointment time, and Cody took possession of the car almost immediately. He kept me informed about the progress they were making for my 20,000 mile checkup. In just over an hour, they returned the Explorer to me, with the good news that all was in order. I had a good service experience (I have had others in the past, too), just as I was very pleased with the sales process last year. I'm not looking forward to purchasing another car any time soon, but when I must, Lake Keowee Ford will be my first stop. More
Recall Service I was able to get an appointment quickly. The service department was helpful and communicated well. They also helped me find where my vehicle was park I was able to get an appointment quickly. The service department was helpful and communicated well. They also helped me find where my vehicle was parked, when I came to pick it up. More
David & kim The three men that helped us was absolutely amazing. They did everything they could to get us where we wanted to be. They stayed late with us and made The three men that helped us was absolutely amazing. They did everything they could to get us where we wanted to be. They stayed late with us and made sure we were happy and satisfied. More
Navigation, screen function The guys were on time and kept me posted as I waited. Very friendly and professional. Very good experience and I would definitely recommend them for y The guys were on time and kept me posted as I waited. Very friendly and professional. Very good experience and I would definitely recommend them for your service More
Great Good people. Fast and knowledgeable .rRyan and Steven made my buying experience exciting and very pleasurable. Ryan helped me understand all the featu Good people. Fast and knowledgeable .rRyan and Steven made my buying experience exciting and very pleasurable. Ryan helped me understand all the features of my new truck and advised me to call any time if I needed assistance. A big thank you to these valued employees. More
Great service Great place to buy a car from, very helpful staff that’s willing to work with you. Also has a great selection of vehicles for whatever you are looking Great place to buy a car from, very helpful staff that’s willing to work with you. Also has a great selection of vehicles for whatever you are looking for. More