Lake Keowee Ford
Seneca, SC
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Absolutely horrible! Service department is a train wreck. 2020 Ford Explorer AC is still not working and they do not answer calls. This is pre Covid-19, to prevent any excuses. We bought here July of 2019, n 2020 Ford Explorer AC is still not working and they do not answer calls. This is pre Covid-19, to prevent any excuses. We bought here July of 2019, nightmare ever since. Love our Fords, but this dealership is a joke. More
Outstanding staff and service. Not only did they service my car, but they keep safety in mind. Kudos to y’all for taking the time to be fair, honest and on point my car, but they keep safety in mind. Kudos to y’all for taking the time to be fair, honest and on point More
They did a great job working on my truck. Service was timely, efficient and I didn’t wait to long. They even went ahead and scheduled me for some warranty work that I had not received a notice on. timely, efficient and I didn’t wait to long. They even went ahead and scheduled me for some warranty work that I had not received a notice on. More
Great service every time I bring my truck I’m leaving satisfied I really I’m really recommend them for sales service everything they are a great person satisfied I really I’m really recommend them for sales service everything they are a great person More
Traded in 2018 F-250 for New F-250 Everyone from Salesperson to Finance Dept went as smooth as possible. Great all around experience. This is my 4th vehicle in 3 years from this deale Everyone from Salesperson to Finance Dept went as smooth as possible. Great all around experience. This is my 4th vehicle in 3 years from this dealership!! More
This dealership is great! I have been looking around for a long time and they have some super sharp trucks. Eddie was a great salesman super helpful! My F350 is awesome! a long time and they have some super sharp trucks. Eddie was a great salesman super helpful! My F350 is awesome! More
Fantastic Service Department The service center here never disappoints. Great advisors, fast service and they understand that they are working on your car but working with you the The service center here never disappoints. Great advisors, fast service and they understand that they are working on your car but working with you the person. More
Thanks Cody The service associate, Cody Curtis is excellent! He is very professional and attentive! He knows his business and is very courteous in dealing with The service associate, Cody Curtis is excellent! He is very professional and attentive! He knows his business and is very courteous in dealing with customers! I have been impressed in every dealing I have had with him ! He is a true representation of service after the sale ! Building repeat business is the best advertisement a business can have ! More
Don & Dustin were great! I great appreciate their complete honesty and straightforwardness they showed with us while we were there. It was very refreshing to not get the hard sales pitch we have bee complete honesty and straightforwardness they showed with us while we were there. It was very refreshing to not get the hard sales pitch we have been accustomed to at dealerships. More
I brought my suv at your dealership and then moved to Spartanburg. With the suv i also brought two brand new tires.It was time to do my service and i went to hyundai where i needed to do my alignment. I Spartanburg. With the suv i also brought two brand new tires.It was time to do my service and i went to hyundai where i needed to do my alignment. I was also told the tires i brought less than a year were bad. I called YOUR dealership and was told to come down. I drove 1hr 30mins and after waiting 2hrs was told all i had to do was my alignment and replace the front bulb of my headlight. I told cody who was the person i spoke to get it done and i waited an extra 4hrs. In total i had to wait 6hrs to get an alignment done on my car. So many people came and got thier service and left while i waited for 6hrs. Finally after losing my temper they finally got around to doing a very shoddy job and the person who replaced the bulb for my headlight did not even have the courtesy of putting the rubber in place. I will NEVER GO BACK TO THIS PLACE EVER and i am telling everyone never to go your place to buy a car or get it serviced. I cannot believe how badly i was treated. You guys have the worse customer service ever!! More

