Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
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Great service-friendly employees I had to go to the service area three times to get a computer code problem resolved. Each time I went the employees were very friendly and tried to he I had to go to the service area three times to get a computer code problem resolved. Each time I went the employees were very friendly and tried to help me understand what was making my car go crazy each time I came in. Although it took three trips to get the problem fixed the issue is finally resolved (I hope) and I really appreciate the employees helping me while I was there. The lady in the service area (I don't know her name) was super awesome and the best to work with. I will be back for sure. The only reason I gave less than five stars for the service is that it took three trips to fix the problem with my car. More
I still haven’t received my estimate. Couldn’t get ahold of service. Coverage issues. As always the dealer lied to make a sale. This list goes on, I’m very unhappy with service and with sales. This place is of service. Coverage issues. As always the dealer lied to make a sale. This list goes on, I’m very unhappy with service and with sales. This place is not military friendly or friendly in general I wish I had believed the bad reviews that were posted and took the warnings seriously. Spending my time and money at this dealership will be the worst mistake I have ever made for the nxt 5 years. More
Vehicle Good As New My only complaint is that if I need services done beyond just an oil change or tire rotation, I go elsewhere due to price. Also, in an unrelated matte My only complaint is that if I need services done beyond just an oil change or tire rotation, I go elsewhere due to price. Also, in an unrelated matter: I'd prefer to be in a waiting room that doesn't have employees passing through every minute. It seems like there could be a separate corridor for employees only (to go between the Sales and Service departments). More
Fast and efficient. Was in for an oil change. My car was taken in right away and I was out in 40 minutes. Blake, in service was a great representative of your department Was in for an oil change. My car was taken in right away and I was out in 40 minutes. Blake, in service was a great representative of your department. More
Thats what im talkin bout! Had the best service i could have ever asked for. Everyone was super sweet and very expandable. The test drive was awesome! I got to know who i was actually dealing with. Just an have ever asked for. Everyone was super sweet and very expandable. The test drive was awesome! I got to know who i was actually dealing with. Just an amazing time! More
Service representative had no clue what he was doing. Worst experience with a dealership ever. My daughter is Clemson student and was hoping that she could get service there since it was more convenien Worst experience with a dealership ever. My daughter is Clemson student and was hoping that she could get service there since it was more convenient. Not!!!!!!!! More
Awesome experience, Brad and Josh worked hard to put me in my Ram. It was nice not having to be pressured into a sale. They worked with me to put me in the truck I wanted. Thanks Brad in my Ram. It was nice not having to be pressured into a sale. They worked with me to put me in the truck I wanted. Thanks Brad More
The staff was friendly and informative. The service was done quickly. Unfortunately, they scratched my paint while removing the dealership decal from my car rear. done quickly. Unfortunately, they scratched my paint while removing the dealership decal from my car rear. More
Did not fix all the problems. Keowee fixed the transmission after a lot of grief, not all of which was their fault. Curbside exhaust manifold is broken. First identified with 4,0 Keowee fixed the transmission after a lot of grief, not all of which was their fault. Curbside exhaust manifold is broken. First identified with 4,000 miles left in the warranty. Their proposal was to drill and tap the manifold and install a strap across the crack for $250. I know 5.7 HEMIs are prone to exhaust manifold breakage and if left long enough take out the aluminum heads. The correct fix is to install stainless steel headers as they can cope with the expansion and contraction issues. An alternative would be to wake up the folks in Chrysler PowerTrain and develop a real fix. MIKE More