Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
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Good experience buy a car. I was looking to trade cars and had talked to Josh Southerland and had driven 2 or 3 but hadn't made any decision. Josh called and told me about an o I was looking to trade cars and had talked to Josh Southerland and had driven 2 or 3 but hadn't made any decision. Josh called and told me about an opportunity to get a good deal on a car that had just came in. I bought the car and Josh made the purchase very easy to do. More
great UNTIL you buyg Husband and I bought a dodge truck from them that was suppose to be "certified pre-owned". Had the truck 3 weeks and hadn't even made a payment yet a Husband and I bought a dodge truck from them that was suppose to be "certified pre-owned". Had the truck 3 weeks and hadn't even made a payment yet and had to spend $100 on deductible to get rear wheel sensor repaired. Week later same thing happened and had to get the left rear wheel sensor repaired. Had the truck back a week and my husband went under the truck to see how hard it would be to change the oil himself and he saw transmission fluid leaking. Ended up being a small issue we wouldn't have be pay for but we had to drive an hour to take it back AGAIN. When he walked up to service desk he was told it would take longer than the day they previously told him it would take and offered him no rental. We will never step foot back in that place again and we regret buying from them. If you are advertising "certified pre-owned" you would think you would check for something like a transmission leak etc. We have had the truck 9 weeks and it was in the shop or out of use a total of 4 of those weeks and only made one payment on truck. Great people to work with until the sale is made. We STILL have not received our paperwork from when we bought the truck. They SUCK! More
Unprofessional Bought a used vehicle with a valet key, wasn't offered anything else. Promised a price, secured a loan with the credit union and they tried to up the Bought a used vehicle with a valet key, wasn't offered anything else. Promised a price, secured a loan with the credit union and they tried to up the price $100. Was promised a half tank of gas and we left with a quarter of a tank. Honesty is not their strong point. They said the vehicle was in perfect condition, but there is a cracking sound in the front left wheel area. Now I know why they ran the A/C in the car before we left the lot for a test drive, we would of heard that noise. More
Horrible experience My husband and I took our jeep into the dealership, that we bought from lake keowee, and it was the worse experience ever. They had our jeep for 11 da My husband and I took our jeep into the dealership, that we bought from lake keowee, and it was the worse experience ever. They had our jeep for 11 days and we didn't hear anything from them until the last day, when they already had the work done and we were not told of anything that had been done. When my husband went to pick up the jeep, there was a huge puddle under the jeep, and my husband wanted to know what was under it, they told my husband that the water pump was bad. They had the jeep for 11 days and didn't realize that the water pump was bad. My husband wanted to know how this was going to be handled, and a salesman said that they would make it right because of all the issues. Needless to say it was not right at all. The service man walked the key to my husband and said that they were Crystler and they decided what the price was going to be. As the man walked into the service area again he states that " we could take it somewhere else" , and didn't care to say that to our face. It was the worse experience we have ever had at a car dealership. I would look else where before buying from there. More
The Best buying experience I have had so far.... I'm 54 ) I would just like to say, I am 54 years old and yes I have dealt with a lot of dealerships.. This being the best car buying experience I have had to d I would just like to say, I am 54 years old and yes I have dealt with a lot of dealerships.. This being the best car buying experience I have had to date. The staff is great. They are friendly, courteous, and best of all they are far from pushy..) My hat is off to your company . and a special thanks to Eddie Rogers, Buddy King and David Smoak... You Guys Rock... ) More
They fixed our problem. We ended up having a bad experience early on with them but they did pull through find a way to make it right. We are very satisfied with the way the We ended up having a bad experience early on with them but they did pull through find a way to make it right. We are very satisfied with the way they handled themselves. More
Highly Recommended I want to thank Alex, Dan and Stacy for making a very daunting experience, smooth and easy. I came to the lot with the clear intention of looking onl I want to thank Alex, Dan and Stacy for making a very daunting experience, smooth and easy. I came to the lot with the clear intention of looking only, but Alex took the time to ease all my concerns and with the help of Stacy and Dan ended up with a great deal and I ended up with a brand new vehicle that is more than I could have hoped for given my personal circumstances. If you need a great deal, without the high pressure and want someone to truly listen to you; go see Alex at Lake Keowee, he'll take care of you. When it's time to change my vehicle again, I know where I'll be going. More
Great Experience I worked with Dee in the purchase of my new Cherokee. I had an awesome experience and Dee worked really hard for my needs. I am beyond pleased with De I worked with Dee in the purchase of my new Cherokee. I had an awesome experience and Dee worked really hard for my needs. I am beyond pleased with Dee and the Lake Keowee Team. I highly recommend Lake Keowee Chrysler Dodge. More
SRT Super Bee I don't write reviews often, unless the product/customer care is excellent or poor. In this case the customer care was excellent. I was in the market I don't write reviews often, unless the product/customer care is excellent or poor. In this case the customer care was excellent. I was in the market for a SRT Super Bee. Dee Greene and Lake Keowee stepped up and gave out a competitive price while other dealerships projected a "don't waste our time" attitude. Long story short, I traveled over 7 hours to do business with this dealership and her employees. Dee, and the rest of the staff was awesome, and was kind enough to pick up my family and I from the car rental place roughly 20 miles from their place of business. More
Patience of a saint We had been to several dealerships and dealt with several salesmen. Until we met Alex we were giving up hope. Alex took the time to sit us down, even We had been to several dealerships and dealt with several salesmen. Until we met Alex we were giving up hope. Alex took the time to sit us down, even though we told him we weren't buying just looking, explain to us in layman terms what everything was, explained how we could finance our car and the consequences of things like down payment and loan term. With his genuinely great attitude and patience with all our questions, we decided to buy. The manager who did all our paperwork was very professional but the highlight of our deal was when he at the end called Alex back, and called him Mary Poppins in a fun way, it made us feel that we were more than just a sale but actually welcome as part of a family. Alex then called us the day after the purchase and a week afterwards, just to make sure everything was good. Thank you and God bless, Mary Poppins! Thank you Lake Keowee for making a normally traumatic experience awesome! More