Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
Filter Reviews by Keyword
By Type
Showing 607 reviews
Knowledgable Staff and Super Buying Experience My wife and I were shopping for a few months when we found a great match at Lake Keowee CDJ. We called and were provided immediate information that he My wife and I were shopping for a few months when we found a great match at Lake Keowee CDJ. We called and were provided immediate information that helped us decide to make the trip to their store from Atlanta (1.5 hours away). We drove up on Friday afternoon and upon arriving they had the vehicle sitting out front and gave us a warm greeting. We took about 40 minutes to go over the vehicle (used 2015) and take it for a test drive. John walked us through every feature and pointed out everything he knew about the car. We took a drive with John and he explained additional features as we drove. Upon arrival back to the store, we knew it was the right car for us and they quickly processed the vehicle and we met with F&I to settle the terms. Everyone we encountered were friendly and knowledgable - there was never undue pressure to buy and they were very transparent about the process and pricing. Its nice to work with a Dealership that knows their product, answers all of your questions, and empowers you to make the right purchase decision. All-in, we walked in at 3pm and walked out with the vehicle at 5:30. An hour of the time was our inspection and test-drive, and hour and a half was securing the loan and terms. We definitely recommend checking them out when you are in the market to buy. More
Good deals Reggie my salesman was very friendly and was a pleasure to talk to and to deal with. Would recommend him anytime of the week. Reggie my salesman was very friendly and was a pleasure to talk to and to deal with. Would recommend him anytime of the week. More
Good and quick service Steven the online manager was very quick on his response time and really easier to work with. They did what it took to take my trade in and fit me in Steven the online manager was very quick on his response time and really easier to work with. They did what it took to take my trade in and fit me in the suv I wanted. I would recommend this dealership. More
Beware of the Service Department Beware of the Service Team. They will lie and tell you work was done when it wasn't. They are happy to charge you for it, but not actually perform t Beware of the Service Team. They will lie and tell you work was done when it wasn't. They are happy to charge you for it, but not actually perform the work. Then they will not make it right. No wonder everytime you come here, you deal with someone new. More
Great Experience! I just wanted to say what a pleasure it was to work with John Owens and Lake Keowee Jeep Dealership. Thanks for everything, Joseph M. I just wanted to say what a pleasure it was to work with John Owens and Lake Keowee Jeep Dealership. Thanks for everything, Joseph M. More
07 srt8 engine build By my name is Greg Rogers and I had my 07 srt8 engine built here at lake keowee dodge. It was a very good experience. From Jocelyn my service writer a By my name is Greg Rogers and I had my 07 srt8 engine built here at lake keowee dodge. It was a very good experience. From Jocelyn my service writer and now good friend to Ted the awesome engine dude and good friend. the experience was all 5 star. So if you need any service on your dodge or Chrysler, or to a complete engine built they are the ones. Great job you two and I am loving it. Thanks Mr. Rogers. More
Wonderful experience! A five star experience with the salesman, financial person, and my son. We live 2 miles from McKinney Dodge in Easley and drove to Seneca to look over A five star experience with the salesman, financial person, and my son. We live 2 miles from McKinney Dodge in Easley and drove to Seneca to look over some new jeeps (my son and I). Just looking until we saw the inventory, pricing, and were overwhelmed by the staffs curtesy compared to our local dealership. My son is 24, single, a college graduate, a staff account, and is paying off his student loan. The first new car purchase can be devastating to an individual, monaterily and emotionally. The way the staff listened and dealt with both of us was priceless! The customer service they showed is extremely hard to find in this or any industry! We drove out with a new Jeep of my sons dream but far greater than that is the life long relationship we both will have now with Lake Keowee Chrysler Dodge Jeep due to a salesman and financial mans kindness, professionalism, and customer service. What a life changing experience for both of us! More
Right vehicle, great team! I found a specific vehicle on AutTrader that I had been hunting online for a while. It was 2.5 hours from my home but made the trip to inspect and pur I found a specific vehicle on AutTrader that I had been hunting online for a while. It was 2.5 hours from my home but made the trip to inspect and purchase it if it was as described. The vehicle was better than anticipated and so was the experience. Katie, Buddy, Stacy and Dan were all great! David and other team members were personable and helpful as well. When I left, I felt like I had done a deal with family - Mark and others are proud of their team I'm sure, but they exceeded my expectations - and thats not always easy to do! More
Much better than a root canal! While doing my research on SUV's I happened upon this 2014 Jeep Cherokee Latitude at Lake Keowee dealership. It had my name on it! Mark Williams say While doing my research on SUV's I happened upon this 2014 Jeep Cherokee Latitude at Lake Keowee dealership. It had my name on it! Mark Williams says on his TV commercials to search all the other dealerships and come to me last. So that's exactly what I did. And I am so glad I did because I did not meet any nicer sales reps. It didn't matter if they were the ones making the deal or waiting on someone else. They were genuinely concerned that you were being well taken care of. Our original appointment was with John Owens but he was busy and gave us to Drew Edney. The time we spent there was relaxed. Drew was upfront about our options. We didn't have to take any of the options. He didn't shove it down our throat. We made our decision in a very comfortable way. He even brought Mark in to his office. WOW...WHAT A GUY. So much better looking than on TV. And Mark is definitely NOT just for show. He puts his pants on just like anybody else....one leg at a time. That's a true guy. Can't wait to meet the service department. I hear they are out of this world. So if you're tired of the xx go to Lake Keowee :) More
Service Department I had a new radio/navigation replaced on my 2009 Jeep Wrangler. Total cost was $1700 and the work was performed at a Jeep dealership in Maryland. My I had a new radio/navigation replaced on my 2009 Jeep Wrangler. Total cost was $1700 and the work was performed at a Jeep dealership in Maryland. My daughter attends Clemson and took the Jeep from Maryland to SC the day immediately after the repairs. The radio was faulty from the manufacturer and the Maryland dealer offered to work with Lake Keowee to replace the the warranted system. Lake Keowee made absolutely no attempt to work with the Maryland dealer on a warrantied Jeep part and further told me that they would replace it for $2100 and nothing less. After a few calls and repeated poor customer service, I drove from Florida to give my daughter my car, and returned the Jeep to the Maryland dealership for a radio replacement. The service manager even went so far as to lie about receiving the paperwork when the Jeep was dropped off and made no attempt to resolve the issue. In my opinion, the service department was more interested in charging me for additional repairs then making any good faith effort to assist me with their products. And by the way- they charged me a $90 diagnostic fee on top of the poor service. More