Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
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honest and straightforward Appreciate David giving us a good price and following through with everything just like he said. I flew in from Pensacola and would do so again if the Appreciate David giving us a good price and following through with everything just like he said. I flew in from Pensacola and would do so again if the same situation re-occurred. More
The car is dead 2 days after we paid 400.00 We towed the car there. It was starting but not turning over. They said fuel pump was fine and cleaned throttle body and spark plugs. The car is now d We towed the car there. It was starting but not turning over. They said fuel pump was fine and cleaned throttle body and spark plugs. The car is now doing the same thing and is dead in a parking lot. We paid 400.00 More
In and out oil change Quick friendly service during a busy time of day. Total time waiting was less than an hour. Thanks for a pleasant service experience. Nice waiting lob Quick friendly service during a busy time of day. Total time waiting was less than an hour. Thanks for a pleasant service experience. Nice waiting lobby also. More
Great service, fast, and employees are nice So far I have been only twice but both times I have been very pleased with the service. The staff at desk were very nice and even the technician I sp So far I have been only twice but both times I have been very pleased with the service. The staff at desk were very nice and even the technician I spoke with was nice. Will definitely be returning when next service is needed. More
Took all day and I had to call several times to get an updat Poor response and lack of trust. Ask for check engine light to be checked. Dropped truck off at 9 am and did not hear back. I started at 4 pm asking f Poor response and lack of trust. Ask for check engine light to be checked. Dropped truck off at 9 am and did not hear back. I started at 4 pm asking for an update. Had to call several times to actually speak to someone. She said the part was not under warranty. I did say to fix it but 5 min later I called back and told them not to fix it if it was not under warranty. 45 minutes later she calls back and says it was to late the tech had already fixed it. It was 15 min before they closed and the only option I had to get the truck was pay. The keys were left up front. We have been customers for more than 10 years and have bought more than 10 vehicle from you not to mention the referrals we have sent. This is not the first time we have had issues with the service department but it will be the last. I don’t appreciate the lack of communication or leaving me now chose but to pay. More
Great Service, No Drama I like to take my can and truck to Lake Keowee Chrysler, Dodge, Jeep for service because I travel a lot and I like the extra comfort of knowing that a I like to take my can and truck to Lake Keowee Chrysler, Dodge, Jeep for service because I travel a lot and I like the extra comfort of knowing that a trained technician has inspected my vehicle. I never have to wait very long and the pricing is probably better than a lot of oil change shops in the area. I never have an issue with being upsold on products that I don't need. It's a quick in and out, get the oil changed and the tires rotated and I'm on my way. More
Keep your receipt We purchased a used vehicle in 2016 along with an extended warranty. Every time we come in for service they tell us that our warranty is expired and We purchased a used vehicle in 2016 along with an extended warranty. Every time we come in for service they tell us that our warranty is expired and that they have no record of us purchasing an extended warranty. That’s when I very politely present the receipt for the extended warranty. Honestly, without that physical receipt i guess I would be out of luck and my money would have been wasted. No one ever apologizes or offers to get their records corrected. I wonder how many people they’ve sold warranties to who are then paying full price for service just because they didn’t save their receipt? More
Buying a Car Jacob was extremely helpful in assisting us. He was very friendly and knowledgeable, and made what is usually a bad experience (trading cars) extre Jacob was extremely helpful in assisting us. He was very friendly and knowledgeable, and made what is usually a bad experience (trading cars) extremely easy. I hope he is still with you in a few years when we trade again! More
Car does not work correctly I have had the car 8 months. Has stalled on me many times. Has been in your service 2 of the 8 months I have owned it. Has not been fixed and no on I have had the car 8 months. Has stalled on me many times. Has been in your service 2 of the 8 months I have owned it. Has not been fixed and no one has told me what might be wrong with it. I do not trust the car and am actually afraid of it since it stalled on me on the rail road track near my home. Whenever U carry it in, it is returned with an almost flippant ,it's fixed, no explanation of what was wrong or what they did to fix it. Last time after 6 weeks the guy told me they had adjusted the fuel pump. You know there is something basically flawed about this car. I know it. Do something about it. More
Friendly employees and great service I highly recommend them. Their sales department and service department are second to none. The service department does great work and does it in a I highly recommend them. Their sales department and service department are second to none. The service department does great work and does it in a timely manner. More