Lake Keowee Chrysler Dodge Jeep, LLC

No customer service Dropped SUV off on a Thursday for a Friday appointment. Had two issues, one was a wheel sensor failure that would come and go. That issue was never Dropped SUV off on a Thursday for a Friday appointment. Had two issues, one was a wheel sensor failure that would come and go. That issue was never found and corrected. The other issue was taken care of. I got the vehicle back the following Friday. During those 7 days no person ever contacted me with an update. I either had to call them or there was no communication. One day when I called I was told they would call me back latter that day. There was no call back. Only call I received was to come and get the vehicle a week after stop off. More

Services my Mercedes Not only do we get get service on our Jeep here at Lake Keowee Chrysler Dodge and Jeep but they also our sons Mazda and my Mercedes. The staff is very Not only do we get get service on our Jeep here at Lake Keowee Chrysler Dodge and Jeep but they also our sons Mazda and my Mercedes. The staff is very friendly and our service is done at a great price and in a timely manner. More

Aramus Smith was an awesome salesman. I wasn't pressed Once I pulled up at the dealership salesman Mike was ready to assist me. He didn't make me feel pressured at all. I told him that Aramus and I had bee Once I pulled up at the dealership salesman Mike was ready to assist me. He didn't make me feel pressured at all. I told him that Aramus and I had been communicating so I thanked him for his attention. Charlie stepped in for Aramus until he returned to the dealership. From there is was all hands on deck. Of course all customers want to be assured that they're getting the best deal possible, I wasn't any different. The staff that worked with mewas very courteous and patient. Feeling that they treated me right and gave me a reasonable deal, if I had to, i would take my business back to them. More

unhelpful The service departmental said they were unable to do anything for me because the code was no longer reading. They suggested next time it happen I brin The service departmental said they were unable to do anything for me because the code was no longer reading. They suggested next time it happen I bring it in to be looked at sooner. However, the soonest the could see me for this appointment was 10 days after the day I called in about the problem. The transmission over heats after driving on the highway for awhile and will slowed down the vehicle which is a danger. I had record of this problem being fixed previously from the Virginia Beach Chrysler dealership 7 years ago, but they still would not do anything for me. Also, I spent 3.5hrs waiting to be told in the end nothing could be done. More

Service my RAM. Your SERVICE COUNTER Associates are Friendly and GREAT representatives for your' dealership. I usually bring my Dodge vehicles in first thing in the m Your SERVICE COUNTER Associates are Friendly and GREAT representatives for your' dealership. I usually bring my Dodge vehicles in first thing in the morning and wait on site for your technicians to perform the service. I'm usually headed back for home in an hour. THANKS to your Dealership family! More

Always great service I have been dealing with this service department for three plus years. They have been fantastic in finding problems with my '08 Rubicon and keeping me I have been dealing with this service department for three plus years. They have been fantastic in finding problems with my '08 Rubicon and keeping me on the road. Ashley is always on top of my status and calls with updates and when ready. Thanks for everything! More

Great experience Staff was very helpful and friendly. Gave great trade in value and found a way to make it happen. Truck was clean up on delievery and also had a full Staff was very helpful and friendly. Gave great trade in value and found a way to make it happen. Truck was clean up on delievery and also had a full tank of fuel More

Regular Maintenance Schedule I called, in advance, to see if I needed an appointment for oil, filter and tire rotation. They said I did not. Took my 2019 Ram Big Horn in on a Thur I called, in advance, to see if I needed an appointment for oil, filter and tire rotation. They said I did not. Took my 2019 Ram Big Horn in on a Thursday morning and the work was completed while I waited. I was advised an approximate amount of time to complete the maintenance and it was only a short time longer than predicted. Not only did they do the maintenance checklist but I received a battery volt and cca receipt. More

Purchasing a used automobile The car buying experience was painless. The sales staff were knowledgeable,friendly, and handled all issues promptly. Scott was a great listener and g The car buying experience was painless. The sales staff were knowledgeable,friendly, and handled all issues promptly. Scott was a great listener and got us through the process in a timely fashion. I would visit the dealership again in the future. More

No Pressure, Great Purchase For several years I've been wanting to buy a Jeep, and I recently moved to the area of Seneca. While I was getting my house in order I was staying in For several years I've been wanting to buy a Jeep, and I recently moved to the area of Seneca. While I was getting my house in order I was staying in an AirBNB right across the street from Lake Keowee Chrysler Dodge Jeep. I thought just for fun I'd go over and ogle some of the Jeeps, and there I met Justin Posey. Justin was very kind and friendly, he was knowledgeable about the vehicle I was shopping for, and most importantly, he wasn't pushy. He showed me around, we chatted, and we exchanged cell phone numbers. That was July 18, and the first text I received from him was Saturday the 20, which had nothing to do with a vehicle. He just wanted to see how we were settling in. Our next point of contact was July 31, initiated by me, and that was the day I bought my Jeep. (Over the course of 2 weeks, I received 1 text from Justin, not vehicle related, and I appreciated that. Most people don't like giving out their cell numbers to salesmen because they don't want to be harassed. I certainly wasn't.) I went in to talk to Justin about a Sarge Green 2016 75th Anniversary Edition Jeep, and as he had not been pushy trying to get me to come in, he also was not pushy trying to make a deal. He talked with me, asked questions, gave me the information I needed, and went on more than one occasion to bring the vehicle down to a price that I was happy with. We were able to come to an agreement that we were both happy with. Overall I had a fantastic experience at Lake Keowee Chrysler Dodge Jeep. There's no hesitation from me to recommend this dealer, especially Justin. It'll be a place I'll look for my next purchase. More