Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
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Great dealer Easy to work with and great prices. Worked with Scott over the phone and was very pleased at his attention and timeliness. On the day of the pick-up Easy to work with and great prices. Worked with Scott over the phone and was very pleased at his attention and timeliness. On the day of the pick-up, he got us in and out in less than an hour. More
Previous service management failed to fulfill obligations A previous service manager or his staff did not supply FCA of the completion of the recall service on my 2015 ecodiesel performed on 6/20/2019. In tr A previous service manager or his staff did not supply FCA of the completion of the recall service on my 2015 ecodiesel performed on 6/20/2019. In tracking my settlement claim I learned I had fulfilled all the requirements except for having the truck "approved emission modifications installed. When I contacted a representative @ FCA, I was informed their records did not show that the work had been done. When I advised her I had a receipt from 4 months ago showing the "complete open recall/rrt completed" she verified this with your current service manager. and then told me I would have to deliver my truck back to your dealership to have you verify the installation.within three days and she would contact your service manager that following Monday to verify I had done so. This required e 3 hrs. drive time from my home in Travelers Rest, and I will probably not continue to have the truck serviced @ Lake Keowee as I have for all the past 5K mile intervals.. More
Rewarding vechile purchase experience. People at the dealership were great to work with. They made my wife and I feel comfortable while working with us to find the right vehicle. People at the dealership were great to work with. They made my wife and I feel comfortable while working with us to find the right vehicle. More
New truck purchase Great experience working with Mark and Brad on my new Ram truck. Very happy with my purchase and ease it was to go through the purchase process. Great experience working with Mark and Brad on my new Ram truck. Very happy with my purchase and ease it was to go through the purchase process. More
Paid for non-repair Even though I made an appointment for the same problem that I had with my heat not working less than a year ago, the service department did not repair Even though I made an appointment for the same problem that I had with my heat not working less than a year ago, the service department did not repair the problem this time either. My heat on the driver's side still is blowing cold air. When I called to let them know, I was told that they could not get my car back in to check on why it was still blowing cold air instead of heat. I asked if they even tried the heat before calling me to pick up my car, but my question was not answered. I paid the bill but have to be inconvenienced again to bring my car back. More
Awesome Truck Purchase I gave this high rating due to the fact that the Sales Team here was AWESOME. The absolutely went out of there way to help get us the truck I was loo I gave this high rating due to the fact that the Sales Team here was AWESOME. The absolutely went out of there way to help get us the truck I was looking for.and in our budget range. Second vehicle that we have purchased here. Thanks to all!!!!! More
Not able to trade I just want come back again after come to trade my car in and not been able to help me like they did last year with my husband. The sale man I work w I just want come back again after come to trade my car in and not been able to help me like they did last year with my husband. The sale man I work with was a good sale person. More
115k service All was good with the service except they told Me my new battery was bad. I took my truck back to where I purchased the battery and had them recheck All was good with the service except they told Me my new battery was bad. I took my truck back to where I purchased the battery and had them recheck it and it tested good. Bad testing at the dealership. More
could have been a little faster I would buy a vehicle from Brad again. He worked hard to help us and was very friendly. Brad is an awesome salesman. I would only choose Brad. I would buy a vehicle from Brad again. He worked hard to help us and was very friendly. Brad is an awesome salesman. I would only choose Brad. More
Very satisfied with my entire experience. I have used the service department several times and am very satisfied with the people and the service that I had with the Dealership and will use the I have used the service department several times and am very satisfied with the people and the service that I had with the Dealership and will use them again. More