Lake Keowee Chrysler Dodge Jeep, LLC

Took longer than expected and no one explained why. They said it would take 1 hr. At 1:45 I asked why it was taking so long. The answer was ""Oh it's done they just need to bring it around". So I see t They said it would take 1 hr. At 1:45 I asked why it was taking so long. The answer was ""Oh it's done they just need to bring it around". So I see the car come to the front and I go to it and they say "We need to test drive it first". So 2 hours after what was supposed to be a 1 hr software update.I finally leave. No explanation of why it took so long. . More

Very Happy Customer Dealership was very friendly and rocky our sales person was awesome! Traded in for an amazing F-150 and couldn’t be happier with the over all experie Dealership was very friendly and rocky our sales person was awesome! Traded in for an amazing F-150 and couldn’t be happier with the over all experience at lake Keowee dodge dealership! More

Had service done on my truck Because they were fast and courteous they were very attentive to my needs I had a recall on my truck and I did not know it until I got there to get my Because they were fast and courteous they were very attentive to my needs I had a recall on my truck and I did not know it until I got there to get my oil changed and a guy, let me know it and they took care of business right away and I really do appreciate... More

Beware the multipoint inspection report. Bought my used 2006 Ram 2500 at Lake Keowee CDJ in 2016 and have regularly had serviced there since. Always had green check (good) on brake pads. Seve Bought my used 2006 Ram 2500 at Lake Keowee CDJ in 2016 and have regularly had serviced there since. Always had green check (good) on brake pads. Several days after last oil change with multipoint inspection noting green on brake pads, I started hearing metal on metal sound from brakes. I went back and asked for them to check it out, but was told appointment would be several days out to do this. Drove away, went to Durham's and got them to check. Rotors had to be replaced, along with brake pads. Took ruined rotors back to Lake Keowee CDJ and asked for refund of cost of rotors. Service manager was "busy" so left my phone number. He never called. Went back and asked to see service manager. He was "out". Left another note to call me. He never did. I am done. Bottom line Keowee CDJ - DO NOT TELL CUSTOMERS BRAKE PADS ARE GOOD UNLESS YOU VERIFY THEY ARE GOOD. More

Professional All employees that I met with were friendly, courteous, and professional. This was one of the easiest vehicle purchases I have made and would recommen All employees that I met with were friendly, courteous, and professional. This was one of the easiest vehicle purchases I have made and would recommend the dealership to all my family and friends. Good people to do business with and worth the 45 minute drive from Travelers Rest. More

Aramus Smith I came in on 11/21/2019, not knowing if i was going to get a car because of the budget that i wanted to stay in. When i got there Aramus Smith was so I came in on 11/21/2019, not knowing if i was going to get a car because of the budget that i wanted to stay in. When i got there Aramus Smith was so welcoming!!!. We went in I told him exactly what I needed and he got me just that!! Thank you guys so much!! More

Oil Change and service check The service I received was great and the time was awsome. I was in and out in no time. I will be coming back again The service I received was great and the time was awsome. I was in and out in no time. I will be coming back again More

2016 Dodge Ram 1500 I took my Ram in for service due to a exhaust leak, while removing the head they broke a bolt of in the head. A $500 dollar job turned into a $1900 do I took my Ram in for service due to a exhaust leak, while removing the head they broke a bolt of in the head. A $500 dollar job turned into a $1900 dollar job due to them breaking the bolt off. If I had not had extra coverage I would have had to cover the bill. I think they should have took care of some of the charges because they were at fault. More

Professional and Thorough Service My service call was to diagnose a check engine light and to change the oil and DEF fluid. While the oil and DEF fluid were changed, the DEF fluid was My service call was to diagnose a check engine light and to change the oil and DEF fluid. While the oil and DEF fluid were changed, the DEF fluid was not fully filled. The technician was unable to diagnose the check engine light, requiring me to come back for another appointment for the senior diesel technician to diagnose it. The service representative, Ashley Brooks, was very friendly and professional. She understands the importance of, and is committed to, excellent customer service. More

Evaluation and estimate on Jeep problem Ashley was friendly, pleasant and allowed me to vent. I appreciate her professionalism and patience with me. She is great! She made sure I was taken c Ashley was friendly, pleasant and allowed me to vent. I appreciate her professionalism and patience with me. She is great! She made sure I was taken care of. More